To enhance its customers’ buying, selling or exchange experience in the pre-owned car segment, Volkswagen Passenger Cars India has expanded its Das WeltAuto Excellence Centres with the launch of two new outlets in Palace Cross, Bengaluru and Ahmedabad.

The company further plans to open an additional 10 DWA Excellence Centres in 2021 taking the total to 17 Excellence Centres.

Volkswagen’s digitally integrated service outlets provide a bouquet of options including pricing transparency, unique accessory offers, a dedicated relationship manager, hassle-free transfer and warranty packages. Through this initiative, the brand has successfully opened total of seven DWA Excellence Centres in 2020.

With DWA facilities, Volkswagen is taking a comprehensive approach to address customers’ concerns related to buying, selling or exchange a used car, further providing convenience and peace of mind through integrated services. It is a one-stop solution from the brand that offers a strong value proposition in the organized pre-owned car segment, enabling customers to fulfil their need for accessible, individual mobility.

Along with providing a complete digital experience, Volkswagen with its DWA Excellence Centres intends to offer a professionally managed and value for money proposition to its potential customers looking for pre-owned mobility options. Additionally, as part of the brand’s digitization drive, customers can buy, sell or exchange a pre-owned car on the DWA website as well as can self-evaluate through the Das WeltAuto Valuator app. The expansion of the outlet is a step towards increasing the brand’s presence in the organized pre-owned segment in India.

Commenting on this initiative, Ashish Gupta, Brand Head, Volkswagen Passenger Cars India said, “The organized pre-owned car business has received a positive response this year, wherein customer demand for affordable individual mobility has grown, which is likely to double in the coming years. In-line with this momentum, our Das WeltAuto Excellence Centres with multi-brand options, aims to professionalize the customer purchase experience and be a one-stop shop for all the customer’s needs. We intend to further penetrate the markets by launching 10 more facilities in 2021.” (MT)

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Shell Lubricants India has launched three new lubricant products, developed using technology, to serve customer needs across passenger cars, two-wheelers and pickup trucks. The new products reinforce Shell’s commitment to technical excellence.

The new products include:

• Shell Spirax S4 GX 75W90: This product is the only Shell Branded product globally in this viscosity and is India’s first Shell Branded synthetic gear oil under the Spirax category. It is designed for manual transmissions in passenger cars and LCVs. The company claims that it provides gearbox protection, smoother gear shifts and cost savings. It is approved under API GL-4 and ZF-TE-ML-08 standards and is compatible with OEMs including Suzuki, Hyundai and Tata Motors. It comes in 1L (INR 540) and 2.5L (INR 1300) packaging.
• Shell Advance AX6 5W30: Targeted at the growing BS VI scooter market, this oil provides 360-degree protection for daily commuters. Formulated with synthetic technology, it offers performance under urban conditions, including traffic and frequent stop-start riding. The 600 ml bottle is made from 100 percent post-consumer recycled (PCR) material, is priced at INR 355 and is available nationwide.
• Shell Rimula Pick-Up: This is an engine oil crafted and tested specifically for pickup trucks navigating city traffic, offering performance and extended drain intervals. The range is available for both BS IV and BS VI engines in 5L and 7L packaging, launched nationwide.

Shell Lubricants recently launched the new Shell Helix Ultra, engineered to deliver performance and protection. It uses Shell’s PurePlus Technology – which converts natural gas into 99.5 percent pure base oil – to offer up to 1.8 percent more engine power, 3.4 percent improved responsiveness and 100 percent engine power retention.

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Kia India, one of the leading passenger vehicle manufacturers in the country, has inaugurated its 100th Green Workshop, signalling a major commitment to sustainable aftersales service. The milestone facility, located at Bright Kia in Kanpur, follows the first Green Workshop launched in Rohtak in 2023.

The company's Green Workshop initiative is a key part of its environmental efforts and aims to expand the network to over 150 workshops by 2026.

Kia's Green Workshops are fitted with advanced sustainability measures, including rainwater harvesting, natural lighting and motion-sensor systems for greater energy efficiency. They also utilise effluent treatment plants, steam wash systems to cut water usage and waterless urinals.

Crucially, the 100 workshops collectively generate 7.9 MW of solar power. This renewable energy capacity allows Kia India to prevent nearly 9,000 metric tons of CO2 emissions each year, which the company states is equivalent to the absorption power of 450,000 mature trees. Kia has also implemented a comprehensive recycling programme for automotive waste such as used batteries and oil.

Atul Sood, Senior Vice-President, Sales & Marketing, Kia India, said, “Achieving the milestone of 100 Green Workshops within a short span of two years underscores Kia India’s commitment to building a sustainable mobility ecosystem. Each workshop brings us closer to a world where progress doesn’t come at the planet’s cost. This initiative, alongside our portfolio of three EVs, is a significant reflection of our continued efforts to reduce environmental impact, enhance operational efficiency, and shape a cleaner, smarter mobility for our future generations.”

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Delhi-NCR-based CarXpert, a multi-brand car service network, is set to expand its footprint into the western Indian market, with a primary focus on Gujarat. The move aims to upgrade local, independent garages into professional service centres by providing them with modern tools, training and brand recognition.

The company's business model is designed to help local mechanics professionalise their operations. CarXpert provides standardised processes, diagnostic technology and skill development programs, allowing garages to offer more reliable service and build long-term customer trust.

Rachit Dhawan, Head of Department at CarXpert, said, “We are happy to announce our expansion plans to other parts of India. Gujarat is one of the growing markets for job creation. Many of these workshops operate without modern tools, standardised systems, or access to training. We are working to change this by giving these workshops an opportunity to become part of an organised, trusted network.”

With over 50 centres already operational in locations across northern India, the company's expansion into Gujarat will cater to the state's growing number of vehicle owners.

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Manav Kapur, Director of Steelbird International, an automotive component supplier, has been appointed Chairman of the Aftermarket pillar of the Automotive Component Manufacturers Association of India (ACMA).

Kapur takes on this new responsibility after completing his tenure as Chairman of ACMA’s Young Business Leaders Forum (YBLF), where he was leading initiatives to strengthen industry engagement and build future leadership. Akhilesh Rai, Director, Suprajit Engineering, has succeeded Kapur as Chairman of YBLF.

“The Indian aftermarket is at an inflection point. With rising vehicle ownership, a growing focus on safety, and India’s expanding role in global mobility value chains, there is a tremendous opportunity to transform this sector. Our priority will be to drive initiatives that not only make India self-reliant but also position our aftermarket industry as a trusted global partner,” said Kapur.

The announcement comes alongside the appointment of Vikrampati Singhania, Managing Director, JK Fenner (India), as the new President of ACMA for 2025–26 and Sriram Viji, Managing Director, Brakes India, as President Designate.

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