Auto Care Association, the voice of the USD 392 billion auto care industry, provides advocacy, education, networking, market intelligence, technology standards and communication resources to its member companies. The estimated global automotive aftermarket across all vehicle classes is USD 1.77 trillion. The United States accounts for USD 405 billion. It is expected to grow at a CAGR of 3.4 percent and reach USD 448 billion in 2022. This growth will be fuelled by the increase in the miles driven, the average age of vehicles and in the number of vehicles above 12 years which was 43 percent of all light vehicles in 2019. 

Challenges keep mounting with the multiplicity of disruptions in the automotive space, and with the OEM technologies that make customers depend on their supply chain, products or preferred service centres. Bill Hanvey, President and CEO of Auto Care Association, told T Murrali in an exclusive interview that “Just as the aftermarket continues to evolve through technology advancements, we will continue to help the industry to go forward. The moment we hear about potential new disruptions, our teams will gear up to get the right information, educate the industry, and work with partners to develop solutions, through standards, training, legislation, data and intelligence.” The excerpts:- 

Q: Globally, the automotive industry has been facing several disruptive technologies like the emergence of alternative and autonomous vehicles. How will these influence your members and how will Auto Care Association guide them to deal with the situation?

Hanvey: There have been disruptive technologies in our industry all the way from the key ignition rather than a crank start. Electronic fuel injection was also predicted to be our demise, but guess what, our industry has adapted and thrived with each technological challenge. Currently, ADAS systems, embedded and encrypted software, and telematics are the biggest disruptors on the horizon for our industry. Where some of these technologies differ from those in the past is that many of them require either legislation or regulation in order to standardize repair procedures.

The Auto Care Association has invested heavily on our government affairs and emerging technology teams to meet these and future challenges. We are developing and driving the adoption of the secure vehicle interface to access data cyber-securely utilizing ISO standards and working with industry experts to develop standards to align and repair ADAS systems.   

Q: With the popularity of electric vehicles, there will be far-reaching consequences. They will eliminate about 30 percent (in terms of value) of components that go into the traditional vehicles hauled by Internal Combustions engines. This will definitely affect the aftermarket and service centres. How do you see this emerging scenario and what do you think are the ways out for the industry? 

Hanvey: While EVs are certainly the wave of the future, they still represent less than 2 percent of the total vehicles in the US. Forecasts for 2030 show less than 5 percent of the VIO will be electric. Most of the changes will be seen in the adaptation of the internal combustion engine such as start-stop technologies and the use of turbochargers and upgraded transmissions to deliver power from smaller-sized engines. The maintenance and repair of true EVs will see a dramatic shift in the way we currently associate car repair and most of these repairs will be on the software updates and will require technicians with completely different skill sets.   

Q: How do you see the expansion of the DIY segment with the disruptions in the automotive industry?

Hanvey: No matter the disruptor, there have always been DIYers to find and implement solutions. That’s one of the things I love about this industry – where there are enthusiasts, there’s innovation. And there will always be automotive enthusiasts and people willing to tinker with their vehicles, which is great for us.

Q: The industry you represent has been facing threats from international free trade. Can you explain the current challenges on this front and your plan to interfere in favour of the industry?  The automotive industry in the US has also been encountering several challenges on account of wide ranging tariffs and regulatory shifts. What, according to you, is the way out for the industry? Can you share with us your initiatives to resolve these issues?  

Hanvey: Our priority is to ensure that the Trump administration does not move forward with the proposed Section 232 Tariffs on imported autos and auto parts. Such action would be disastrous for the US auto care industry. An Auto Care Association study has found that 25 percent tariff on auto parts would result in the loss of over 100,000 US jobs throughout the supply chain. Additional studies assert that the US consumers would pay USD 7,000 more for a new vehicle and their annual cost of ownership would increase by USD 700. We are an active member of the Driving American Jobs coalition, which has been pressurising the administration and Congress to ensure these tariffs never go into effect.

The auto care industry supports efforts to deal with China’s unfair trade practices, particularly related to intellectual property and forced technology transfer; however, China remains a critical trading partner in our global supply chain and the ongoing trade war only harms our members and the US consumers. Our distributor and retail members have already begun to pass the costs of these tariffs to consumers, raising prices and forcing drivers to defer critical safety-related service. Furthermore, while some members have been able to identify alternative suppliers in other countries, certain safety-related products such as aftermarket brake rotors are almost exclusively manufactured in China. Moving production back to the US or to another country is both time and cost-prohibitive. Supply chain decisions must be made with absolute certainty, and currently, given the volatility of our international trade policy, there is none.

The Auto Care Association frequently testifies on the trade issue before Congress and the administration. In addition, we recently welcomed 300 of our members to Washington, D.C. to meet face-to-face with the members of Congress and communicate our industry’s trade positions. Due to widespread industry opposition to the US’ current strategy, our hope is that our ongoing efforts will scale back detrimental trade policies or at least prevent any future tariff increase.

Q: Auto Care Association has set up standards to enable exchange of information. How is it helping your members and the end-users?  

Hanvey: ACES (Aftermarket Catalogue Exchange Standard) is compiling an electronic catalogue with high-quality, consistent content about thousands of product-lines possible and efficient. Using ACES, suppliers can describe vehicle configuration with valid database values. Suppliers can define product terminology with a database of product names, all in a computer-readable format, for the exchange of this information from supplier to receiver.

PIES (Product Information Exchange Standard) defines the rules for managing elements of product information, product images, product attributes and also the format of the information and the valid values. With PIES, customers and those in the distribution chain will know what a product looks like, what it weighs, the size of the box and how many are packed inside, the length of the warranty, the country of origin, the performance attributes, and much more.

Together, these standards enable auto care businesses across the globe get the right product, to the right place, at the right time, with predictable results, faster innovation and lower costs. The most widely used standards in North America, ACES and PIES, are now available in Chile and Colombia.

We have also introduced a new product called UniLink that allows you to map a part to a vehicle platform rather than a ‘year-make-model’ enabling you to determine globally what parts fit where and in what country. This significantly reduces product management time and effort for product research around the globe. 

Q: How do you see the growth of the US aftermarket vis-à-vis the global aftermarket industry?

Hanvey: We collaborated with Hanover Research this year to estimate the global aftermarket for passenger cars, light-duty, medium-duty and heavy-duty vehicles. The estimated global automotive aftermarket across all vehicle classes is USD 1.77 trillion. With the US representing USD 405 billion and projected to be USD 448 billion in 2022, the US accounts for over 25 percent of the entire world’s aftermarket ecosystem.

Q: What are the initiatives taken by the Auto Care Association to support this growth trend?

Hanvey: Because we know that the industry and the businesses within it are not bound by walls, borders or even class of vehicles, the association expands its benefits and resources to help anyone in the auto care industry to take advantage of these trends:

a) Auto care businesses are looking for data to make better business decisions, particularly, how products are selling compared to the market, identifying shifts in demand, category performance and sales forecasting. In response, we launched Demand Index to help companies know how their products are performing against the market. autocare.org/demandindex  

b) Optimizing the supply chain, reducing costs and research time continues to be a need in the industry as well. Many businesses spend countless hours and dollars identifying which of the products they sell fit vehicles worldwide. In response, this year, we debuted UniLink to create those connections. autocare.org/unilink

c)     We know that many businesses don’t just dabble in light, medium and heavy duty classes, so we launched Off-Highway and Equipment Data in VCdb to help those businesses sell those parts more efficiently for segments like agriculture, construction, marine, railway, and more.

Q: What is your outlook for the growth of the aftermarket in the next five years?

Hanvey: This USD 405 billion industry in 2019 is expected to grow at a CAGR of 3.4 percent and reach USD 448 billion in 2022. This growth will be fuelled by a gradually increasing number of miles driven, the increasing average age of vehicles and the growth of vehicle population in the 12 year and older category, which represented 43 percent of total light vehicles in 2019. Motorists recognize that vehicles are engineered to last longer and are willing to take advantage of the cost of vehicle maintenance and repair vs the cost of purchasing a new vehicle. Interesting but not surprising to note is that the 5-year forecast of CAGR for most auto care sales show forecast in the high 2 and 3 percent, while electronic shopping is projected at 8.6 percent.

Q: Can you tell us about the ‘Be Car Care Aware’ campaign and how it has evolved since introduction in educating consumers? What are the products in focus now?

Hanvey: The Car Care Council (and its `Be Car Care Aware’ campaign) announced early this year an agreement with the Automotive Industries Association of Canada (AIA Canada) and the Asociación Nacional de Representantes, Importadores y Distribuidores de Refacciones y Accesorios para Automóviles, A.C. (ARIDRA) to create Car Care Council North America to direct the ‘Be Car Care Aware’ consumer education campaign in the US, Canada and Mexico. Car Care Council North America builds on the positive reputation and image of the current Car Care Council that has been funded and directed by the Auto Care Association for nearly 20 years as a credible source of information about the benefits of vehicle maintenance, care and repair. As everyone working in the global auto care industry knows, proper vehicle maintenance is a universal issue and a challenge that has no borders. Expanding the Car Care Council initiatives in Canada and Mexico was a logical next step in educating consumers about the benefits of regular vehicle upkeep.

Q: A Few years ago the 15 year or older vehicles were the fastest growing segment in the US. What is the current status and how has it changed the business for your members?  

Hanvey: Evidence of the aging light vehicle continues. Vehicles in the 12+ year old category now comprise 44.3 percent of total light vehicles (up from 32.3 percent in 2009) and is growing at a five-year CAGR of 4 percent.

Q: Could you update on Auto Care Association’s working model of the secure vehicle interface that allows access to the vehicle’s data at a point in the vehicle?

Hanvey: The automakers have pushed back on the aftermarkets need to access vehicle data and state that we need to come up with a safe, secure and standardized method for access to vehicle data. Well - guess what - talk about meeting the tech challenges of our industry today; we had working examples at AAPEX 2019 in the Emerging Technologies booth. There, attendees were able to view a demo of the Secure Vehicle Interface, implementations of recently-approved international standards and how consumers could control to whom their vehicle data was sent.

Q: What is the update on the association approaching OEMs to share telematics data?

Hanvey: Despite attempts to negotiate a settlement by the Auto Care Association and others, no such agreement has been reached to resolve the data access/control issue with the OEMs. 

Q: Emulating the tagline, ‘Independence Drives Us,’ your members have been independent and did not rely on the OE to perform vehicle repairs. With lot of disruptions in the automotive space, do you see this as a challenge? If so, what are the initiatives taken by Auto Care Association to mitigate these issues?

Hanvey: It continues to be a challenge as OEMs create technologies that create dependence on their supply chains, products and preferred service centres. But just as the aftermarket has continued to evolve throughout technology advancements, we will continue to help the industry do the same, now and in the future. The moment we hear about potential new disruptors is the moment our teams  mobilize to get the right information, educate the industry, and work with partners to develop solutions, whether it’s standards, or training, or legislation, or data and intelligence. This is why we do what we do; we want to allow free competition, choice, and a fair playing field for generations to come. (MT)

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Schaeffler India has launched the fourth edition of its Social Innovator Fellowship Program under its CSR initiative, HOPE. The programme aims to support young innovators aged 18 to 35 who are working on scalable solutions to address environmental and societal challenges.

Ten selected fellows will receive a grant of INR 175,000 each and participate in a 24-week hybrid mentorship programme at IIMA Ventures. The fellowship includes access to Schaeffler India’s innovation network and resources to help scale their projects.

Applications are open to individuals, groups, institutions and both for-profit and non-profit organisations across India. The focus areas include environmental sustainability, renewable energy, carbon neutrality, circular economy, natural resource management and the use of technology in the social sector. Applicants must present a working prototype, a clear target audience and a roadmap for growth and viability.

A multi-stage selection process, including interviews and a final pitch, will be conducted by a jury comprising Schaeffler India leadership and India Accelerator experts.

Harsha Kadam, Managing Director & CEO, Schaeffler India, said, “At Schaeffler India, we truly believe in innovation and development, and we have been investing in inclusive and sustainable programs. Through structured initiatives such as HOPE, we aim to empower and nurture visionary young innovators with a pioneering spirit who are developing technology-driven solutions for social sectors and environmental issues, making a meaningful difference through their unique approaches. Schaeffler aims to be both an enabler and catalyst in solving these issues, affirming its belief in innovation as a force for equitable progress”.

Shibi Mathew, Head of HR and CSR, added, “We are deeply committed to advancing the meaningful progress of our communities. We proudly announce the launch of the Schaeffler India Social Innovator Fellowship Program for 2025, with the primary aim of harnessing and supporting the pioneering spirit of young and passionate innovators across India. This program offers a remarkable opportunity for talented individuals to bring improvements to social and ecological issues through their innovative solutions. We eagerly await the participation of outstanding leaders who will demonstrate a strong commitment to developing transformative solutions, resulting in more resilient systems, empowered communities, and positively impacted lives.”

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Tier 1 supplier Uno Minda has introduced its new range of advanced LED indicators for motorcycles in the Indian aftermarket at INR 1,137. These innovative blinkers aim to enhance both the aesthetic appeal and on-road safety for riders.

Designed to complement traditional motorcycles, the new LED indicators promise straightforward installation, improved visibility and enhanced durability. Uno Minda highlights their high-visibility lighting, which significantly boosts safety in low-light and busy traffic conditions. The indicators also boast an IP67 rating, making them waterproof and dustproof, capable of withstanding various weather and road conditions.

Anand Kumar, Vice President – Sales & Marketing, Aftermarket Domain, Uno Minda, said, “At Uno Minda, we are committed to delivering solutions which help the modern motorcycle rider. Our new LED blinkers for Royal motorcycles offer superior safety, durability, and aesthetics, ensuring riders experience the best in performance and reliability. This launch is part of our ‘Driving the New Technology’ initiative, under which we aim to consistently introduce innovative, performance-driven products to the Indian aftermarket. With an IP67 rating, these LED blinkers are built to endure even the toughest weather conditions. Waterproof and dustproof, they are designed to function reliably in rain, snow, or dust, ensuring long-term durability and performance, regardless of the environment. The LED blinkers are designed with a sleek, unique look that effortlessly enhances the iconic Royal Motorcycles style and serves as a perfect aesthetic and functional upgrade, as these blinkers significantly improve rider safety by increasing visibility in low-light and high-traffic conditions, reducing the risk of accidents.”

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Maruti Suzuki India, the country’s largest passenger vehicle manufacturer, has further strengthened its aftersales network with the inauguration of its 5,500th service touchpoint in Udaipur, Rajasthan.

Interestingly, in FY2025, the company serviced over 27 million vehicles, and with the new facility, it now has around 40,000 service bays across the country. Furthermore, Maruti Suzuki India aims to add around 500 more service touchpoints in FY2026.

Hisashi Takeuchi, Managing Director & CEO, Maruti Suzuki India, said, “One of the key factors most customers consider when purchasing a new car is the availability of a proximate and convenient service workshop, one that offers genuine and reliable service at a reasonable price, giving them total peace of mind. To meet this need, we have been able to establish 5,500 service touchpoints across 2,764 cities, with the help of our dealer partners. In FY 2024-25, we added 460 new service touchpoints, which is more than one every single day. We plan to continue these efforts and aim to add around 500 new service touchpoints during this financial year, of which we have already set up 91 touchpoints.”

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Steelbird Helmets, one of the largest two-wheeler helmet manufacturers, has launched the SXE helmet at INR 3,599.

The SXE, the company claims, is India’s first motorcycle helmet equipped with advanced impact protection technology featuring a tough, high-impact ABS shell reinforced with advanced fibre composites, coupled with a Black EPS (Expanded Polystyrene) liner and a shock-absorbing TPE (Thermoplastic Elastomer) layer.

This advanced multi-layered liner system the company shared efficiently controls both linear and rotational forces during crashes, offering superior protection and enhanced rider safety.

It is said to reduce rotational impact forces by around 20 percent as the SXE helmet is said to be specially designed for enhanced impact management and to ensure efficient energy distribution during high-speed collisions, significantly reducing peak head acceleration and minimising the risk of traumatic brain injuries (TBI).

The SXE is BIS IS 4151:2015 and DOT FMVSS 218 (Department of Transportation, USA) certified .

Steelbird Helmets stated that it is engineered for peak performance, safety and style, featuring a sleek aerodynamic shell that minimises wind resistance, reduces rider fatigue and ensures a comfortable experience during high-speed and extended journeys. Precision airflow ventilation with multiple intake and exhaust vents delivers optimal climate control, while sound insulation reduces wind and road noise for enhanced comfort. Inside, its breathable, hypoallergenic fabric padding and thermoformed structure offer hygienic, lasting comfort, with mesh zones managing sweat and heat. Reflective fabric inserts, including a prominent neck strip, improve night-time visibility and a micrometric buckle provides quick, secure fastening.

Adding to its versatility, the SXE boasts a dual visor setup with a scratch-resistant clear visor and an additional smoke visor for changing light conditions, alongside an inner sun shield for instant protection from glare. The Pinlock-ready visor guarantees clear, fog-free vision in all environments. A signature Eco-dome technology logo elevates the helmet’s premium look. The helmet is available in over 13 colour choices in painted and dynamic decal versions, and sizes from S (560) to XL (620).

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