Auto Care Association, the voice of the USD 392 billion auto care industry, provides advocacy, education, networking, market intelligence, technology standards and communication resources to its member companies. The estimated global automotive aftermarket across all vehicle classes is USD 1.77 trillion. The United States accounts for USD 405 billion. It is expected to grow at a CAGR of 3.4 percent and reach USD 448 billion in 2022. This growth will be fuelled by the increase in the miles driven, the average age of vehicles and in the number of vehicles above 12 years which was 43 percent of all light vehicles in 2019. 

Challenges keep mounting with the multiplicity of disruptions in the automotive space, and with the OEM technologies that make customers depend on their supply chain, products or preferred service centres. Bill Hanvey, President and CEO of Auto Care Association, told T Murrali in an exclusive interview that “Just as the aftermarket continues to evolve through technology advancements, we will continue to help the industry to go forward. The moment we hear about potential new disruptions, our teams will gear up to get the right information, educate the industry, and work with partners to develop solutions, through standards, training, legislation, data and intelligence.” The excerpts:- 

Q: Globally, the automotive industry has been facing several disruptive technologies like the emergence of alternative and autonomous vehicles. How will these influence your members and how will Auto Care Association guide them to deal with the situation?

Hanvey: There have been disruptive technologies in our industry all the way from the key ignition rather than a crank start. Electronic fuel injection was also predicted to be our demise, but guess what, our industry has adapted and thrived with each technological challenge. Currently, ADAS systems, embedded and encrypted software, and telematics are the biggest disruptors on the horizon for our industry. Where some of these technologies differ from those in the past is that many of them require either legislation or regulation in order to standardize repair procedures.

The Auto Care Association has invested heavily on our government affairs and emerging technology teams to meet these and future challenges. We are developing and driving the adoption of the secure vehicle interface to access data cyber-securely utilizing ISO standards and working with industry experts to develop standards to align and repair ADAS systems.   

Q: With the popularity of electric vehicles, there will be far-reaching consequences. They will eliminate about 30 percent (in terms of value) of components that go into the traditional vehicles hauled by Internal Combustions engines. This will definitely affect the aftermarket and service centres. How do you see this emerging scenario and what do you think are the ways out for the industry? 

Hanvey: While EVs are certainly the wave of the future, they still represent less than 2 percent of the total vehicles in the US. Forecasts for 2030 show less than 5 percent of the VIO will be electric. Most of the changes will be seen in the adaptation of the internal combustion engine such as start-stop technologies and the use of turbochargers and upgraded transmissions to deliver power from smaller-sized engines. The maintenance and repair of true EVs will see a dramatic shift in the way we currently associate car repair and most of these repairs will be on the software updates and will require technicians with completely different skill sets.   

Q: How do you see the expansion of the DIY segment with the disruptions in the automotive industry?

Hanvey: No matter the disruptor, there have always been DIYers to find and implement solutions. That’s one of the things I love about this industry – where there are enthusiasts, there’s innovation. And there will always be automotive enthusiasts and people willing to tinker with their vehicles, which is great for us.

Q: The industry you represent has been facing threats from international free trade. Can you explain the current challenges on this front and your plan to interfere in favour of the industry?  The automotive industry in the US has also been encountering several challenges on account of wide ranging tariffs and regulatory shifts. What, according to you, is the way out for the industry? Can you share with us your initiatives to resolve these issues?  

Hanvey: Our priority is to ensure that the Trump administration does not move forward with the proposed Section 232 Tariffs on imported autos and auto parts. Such action would be disastrous for the US auto care industry. An Auto Care Association study has found that 25 percent tariff on auto parts would result in the loss of over 100,000 US jobs throughout the supply chain. Additional studies assert that the US consumers would pay USD 7,000 more for a new vehicle and their annual cost of ownership would increase by USD 700. We are an active member of the Driving American Jobs coalition, which has been pressurising the administration and Congress to ensure these tariffs never go into effect.

The auto care industry supports efforts to deal with China’s unfair trade practices, particularly related to intellectual property and forced technology transfer; however, China remains a critical trading partner in our global supply chain and the ongoing trade war only harms our members and the US consumers. Our distributor and retail members have already begun to pass the costs of these tariffs to consumers, raising prices and forcing drivers to defer critical safety-related service. Furthermore, while some members have been able to identify alternative suppliers in other countries, certain safety-related products such as aftermarket brake rotors are almost exclusively manufactured in China. Moving production back to the US or to another country is both time and cost-prohibitive. Supply chain decisions must be made with absolute certainty, and currently, given the volatility of our international trade policy, there is none.

The Auto Care Association frequently testifies on the trade issue before Congress and the administration. In addition, we recently welcomed 300 of our members to Washington, D.C. to meet face-to-face with the members of Congress and communicate our industry’s trade positions. Due to widespread industry opposition to the US’ current strategy, our hope is that our ongoing efforts will scale back detrimental trade policies or at least prevent any future tariff increase.

Q: Auto Care Association has set up standards to enable exchange of information. How is it helping your members and the end-users?  

Hanvey: ACES (Aftermarket Catalogue Exchange Standard) is compiling an electronic catalogue with high-quality, consistent content about thousands of product-lines possible and efficient. Using ACES, suppliers can describe vehicle configuration with valid database values. Suppliers can define product terminology with a database of product names, all in a computer-readable format, for the exchange of this information from supplier to receiver.

PIES (Product Information Exchange Standard) defines the rules for managing elements of product information, product images, product attributes and also the format of the information and the valid values. With PIES, customers and those in the distribution chain will know what a product looks like, what it weighs, the size of the box and how many are packed inside, the length of the warranty, the country of origin, the performance attributes, and much more.

Together, these standards enable auto care businesses across the globe get the right product, to the right place, at the right time, with predictable results, faster innovation and lower costs. The most widely used standards in North America, ACES and PIES, are now available in Chile and Colombia.

We have also introduced a new product called UniLink that allows you to map a part to a vehicle platform rather than a ‘year-make-model’ enabling you to determine globally what parts fit where and in what country. This significantly reduces product management time and effort for product research around the globe. 

Q: How do you see the growth of the US aftermarket vis-à-vis the global aftermarket industry?

Hanvey: We collaborated with Hanover Research this year to estimate the global aftermarket for passenger cars, light-duty, medium-duty and heavy-duty vehicles. The estimated global automotive aftermarket across all vehicle classes is USD 1.77 trillion. With the US representing USD 405 billion and projected to be USD 448 billion in 2022, the US accounts for over 25 percent of the entire world’s aftermarket ecosystem.

Q: What are the initiatives taken by the Auto Care Association to support this growth trend?

Hanvey: Because we know that the industry and the businesses within it are not bound by walls, borders or even class of vehicles, the association expands its benefits and resources to help anyone in the auto care industry to take advantage of these trends:

a) Auto care businesses are looking for data to make better business decisions, particularly, how products are selling compared to the market, identifying shifts in demand, category performance and sales forecasting. In response, we launched Demand Index to help companies know how their products are performing against the market. autocare.org/demandindex  

b) Optimizing the supply chain, reducing costs and research time continues to be a need in the industry as well. Many businesses spend countless hours and dollars identifying which of the products they sell fit vehicles worldwide. In response, this year, we debuted UniLink to create those connections. autocare.org/unilink

c)     We know that many businesses don’t just dabble in light, medium and heavy duty classes, so we launched Off-Highway and Equipment Data in VCdb to help those businesses sell those parts more efficiently for segments like agriculture, construction, marine, railway, and more.

Q: What is your outlook for the growth of the aftermarket in the next five years?

Hanvey: This USD 405 billion industry in 2019 is expected to grow at a CAGR of 3.4 percent and reach USD 448 billion in 2022. This growth will be fuelled by a gradually increasing number of miles driven, the increasing average age of vehicles and the growth of vehicle population in the 12 year and older category, which represented 43 percent of total light vehicles in 2019. Motorists recognize that vehicles are engineered to last longer and are willing to take advantage of the cost of vehicle maintenance and repair vs the cost of purchasing a new vehicle. Interesting but not surprising to note is that the 5-year forecast of CAGR for most auto care sales show forecast in the high 2 and 3 percent, while electronic shopping is projected at 8.6 percent.

Q: Can you tell us about the ‘Be Car Care Aware’ campaign and how it has evolved since introduction in educating consumers? What are the products in focus now?

Hanvey: The Car Care Council (and its `Be Car Care Aware’ campaign) announced early this year an agreement with the Automotive Industries Association of Canada (AIA Canada) and the Asociación Nacional de Representantes, Importadores y Distribuidores de Refacciones y Accesorios para Automóviles, A.C. (ARIDRA) to create Car Care Council North America to direct the ‘Be Car Care Aware’ consumer education campaign in the US, Canada and Mexico. Car Care Council North America builds on the positive reputation and image of the current Car Care Council that has been funded and directed by the Auto Care Association for nearly 20 years as a credible source of information about the benefits of vehicle maintenance, care and repair. As everyone working in the global auto care industry knows, proper vehicle maintenance is a universal issue and a challenge that has no borders. Expanding the Car Care Council initiatives in Canada and Mexico was a logical next step in educating consumers about the benefits of regular vehicle upkeep.

Q: A Few years ago the 15 year or older vehicles were the fastest growing segment in the US. What is the current status and how has it changed the business for your members?  

Hanvey: Evidence of the aging light vehicle continues. Vehicles in the 12+ year old category now comprise 44.3 percent of total light vehicles (up from 32.3 percent in 2009) and is growing at a five-year CAGR of 4 percent.

Q: Could you update on Auto Care Association’s working model of the secure vehicle interface that allows access to the vehicle’s data at a point in the vehicle?

Hanvey: The automakers have pushed back on the aftermarkets need to access vehicle data and state that we need to come up with a safe, secure and standardized method for access to vehicle data. Well - guess what - talk about meeting the tech challenges of our industry today; we had working examples at AAPEX 2019 in the Emerging Technologies booth. There, attendees were able to view a demo of the Secure Vehicle Interface, implementations of recently-approved international standards and how consumers could control to whom their vehicle data was sent.

Q: What is the update on the association approaching OEMs to share telematics data?

Hanvey: Despite attempts to negotiate a settlement by the Auto Care Association and others, no such agreement has been reached to resolve the data access/control issue with the OEMs. 

Q: Emulating the tagline, ‘Independence Drives Us,’ your members have been independent and did not rely on the OE to perform vehicle repairs. With lot of disruptions in the automotive space, do you see this as a challenge? If so, what are the initiatives taken by Auto Care Association to mitigate these issues?

Hanvey: It continues to be a challenge as OEMs create technologies that create dependence on their supply chains, products and preferred service centres. But just as the aftermarket has continued to evolve throughout technology advancements, we will continue to help the industry do the same, now and in the future. The moment we hear about potential new disruptors is the moment our teams  mobilize to get the right information, educate the industry, and work with partners to develop solutions, whether it’s standards, or training, or legislation, or data and intelligence. This is why we do what we do; we want to allow free competition, choice, and a fair playing field for generations to come. (MT)

Banner Batteries, one of Europe’s leading manufacturers of original equipment batteries, has appointed Andrew Russell as its new Business Development Manager for Northern England and Scotland. The appointment is in line with Banner’s strategy to increase its market share in these key regions.

Russell will be responsible for enhancing connections with Banner's extensive clientele, which includes motor factors, independent distributors, garages, and specialty automobile parts stores. He will report to Country Manager Lee Quinney. Russell brings with him over two decades of experience in the UK aftermarket sector. Russell, who graduated from the University of the West of England with a BA (Hons) in Business Administration, began his career in retail management before switching to sales. Prior to joining Banner, he was Ring Automotive's Business Development Manager, where he was named the company's top salesperson in 2023. Account management, company development and building enduring connections with customers are his strong points.

Russell said, “I am delighted to get the opportunity to work for Banner, not only as they are one of Europe’s leading manufacturers of original equipment batteries, but a family-owned business. In order to continue to develop Banner’s market penetration across what is an important sales territory, I shall be looking to focus on four key principles – promoting O/E product quality aligned to price competitiveness, delivering outstanding levels of customer service and developing long-standing and successful customer relationships.”

Quinney said, “The whole team at Banner is delighted to welcome Andrew into the fold. He has a proven track record in the automotive aftermarket, and we are confident this will prove instrumental in strengthening Banner’s position across Scotland and the north, both of which are important strategic territories. Supplying a first-class service to our customer base remains one of our main priorities, together with promoting Banner’s original equipment pedigree, and Andrew will help spearhead this moving forwards.”

Manba Finance Limited, a NBFC, has announced a strategic alliance with BGauss Auto, Fin Coopers Capital and ProsParity to drive a shift towards sustainable mobility and empower the aspirations of customers across the country.
The association with BGauss Auto will help Manba Finance Limited to financing the former’s electric vehicles (EVs), making it easier in turn to tap the growing green mobility market. The NBFC company claims to use technology to streamline lending such that it ensures efficiency and transparency. It is said to offer a range of financial solutions for new two-wheelers, three-wheelers, electric two wheelers, electric three wheelers, used cars and to small businesses. 
The alliance with Fin Coopers Capital in vehicle financing would offer Manba Finance the opportunity to leverage the former’s expertise in investment and capital management. 
The association with ProsParity, on the other hand, will provide the company access to an advanced digital platform that streamlines credit flow and enhances loan processing. 
Monil Shah, Executive Director and Chief Business Officer, Manba Finance Limited, said about the development: “Our partnerships with BGauss Auto, Fin Coopers Capital, and ProsParity will help us to strengthen our commitment to delivering innovative and accessible financial solutions. These partnerships enable us to expand our reach, enhance our offerings, and support communities across India with efficient, transparent, and socially responsible services. Together, we aim to empower individuals and businesses, driving positive change and fostering long-term growth."
 

Kärcher India was the official wash partner for the Mountain Goat Event 2025, held on 15 -16 February 2025 at the Adventure Sports Resort, Kufri. Celebrating 90 years of innovation, Kärcher India brought its Guinness World Record-holding pressure washers to the extreme off-roading event, ensuring that over 80 SUVs remained spotless as they conquered the snow-covered and rocky trails of Shimla–Rampur–Kaza–Kalpa–Manali.
As participants conquered rocky trails, icy roads, and muddy paths, Kärcher India's dedicated washing bay and product showcase stall became a key stop for maintaining vehicle performance and cleanliness. Equipped with high-pressure washers and advanced cleaning technology, the Kärcher team ensured that every vehicle remained in top condition, removing stubborn dirt and grime accumulated throughout the journey. Designed for both B2B and personal use, Kärcher's pressure washers proved their versatility by tackling all kinds of grime—whether from rugged off-road expeditions or everyday cleaning needs.
Jatinder Kaul, Managing Director, Kärcher India, reflected on the collaboration, stating, "Being the Official Wash Partner for the Mountain Goat Event was an incredible opportunity to showcase the efficiency of our cleaning solutions in extreme conditions. Our technology is built for high performance, and this event perfectly showcased how it helps adventure enthusiasts maintain their vehicles even in the most extreme terrains. We’re proud to have been part of this exhilarating journey and look forward to continuing our support for the off-roading community."
Shashwat Gupta and Suraj Tayal, Founders of Mountain Goat, expressed, "Mountain Goat is all about pushing limits, and Kärcher India has once again proven its reliability in the toughest terrains. Having Kärcher India as our Official Wash Partner for this event strengthens our commitment to delivering a seamless and exhilarating experience. Their innovative cleaning technology has been instrumental in keeping our fleet in top condition, even in the harshest terrains. For every off-roader, maintaining their machine is a matter of pride, and Kärcher helps us uphold that passion." 
The event attracted a passionate community of adventure seekers and automotive enthusiasts, with Kärcher India’s presence highlighting its commitment to innovation, precision, and sustainability. By providing superior cleaning performance in the most demanding environments, Kärcher reinforced its position as a trusted brand in high-performance cleaning technology.
 

German tier 1 supplier ZF Group has inaugurated its India first ZF [pro]Tech plus workshop in New Delhi. The new workshop is part of ZF Aftermarket which has a legacy of over 40 years. The ZF [pro]Tech has been empowering workshops by providing technical knowledge, training and service data of OEMs.

The New Delhi workshop was inaugurated by Markus Wittig, Global Head of Business Line Passenger Car, ZF Aftermarket, and Vijay Khorgade, Head of Business Line Pass Car IMEA. Rolly Chadha, Head of European Motor Works and the owner of this workshop, led the inaugural celebration.

Markus Wittig, said, “I am very pleased with this launch of India’s first ZF [pro]Tech plus workshop. This reiterates our commitment and ambition in the Indian market. With this facility, we will be able to provide unparalleled support to our workshop partners, enhancing their capabilities and ensuring they are well-equipped to meet the evolving demands of the automotive industry in India. It also marks the start of a nationwide roll-out of our workshop concept in India.”

Vijay Khorgade, said, “For India, ZF Aftermarket is setting the benchmark for workshop expectations in terms of technology and quality. By offering technical know-how and training, we enable our partners to deliver exceptional service and support to their customers. As most of us know Indian automotive market is on the cusp of an evolution, and the ZF [pro]Tech plus concept enables workshops to keep pace with the new technologies and advances in mobility, making them relevant and ready for the future.”

Rolly Chadha, added, “We have been associated with ZF Group for several years now. As a legacy distributor, we are aware of the technology and quality ZF Aftermarket represents and we are thrilled to be part of ZF [pro]Tech plus network as the first-ever workshop. The comprehensive support and expertise provided by ZF Group will undoubtedly elevate our service standards and help us better serve our customers.”