E-Challans Find A Way to Annoy Transporters; To Agitate Them

E-Challans Find A Way to Annoy Transporters; To Agitate Them

Introduced by the Ministry of Road Transport and Highways (MoRTH), Government of India, in 2017 on a pilot basis by the Mumbai Traffic police in October 2016, the e-challan system has since been put into practive all over the country. Aimed at digitising the process of traffic violation enforcement by eliminating manual loopholes, the system is proving to be annoying for transporters however.

It is not the technology, but the ones who deploy the system, claims transporters. Stating that the e-challan system has over time become a source of significant distress for transporters even though its introduction was appreciated by the industry as it digitised the process of traffic violation enforcement and eliminated many manual loopholes, Bal Malkit Singh, Chairman - Core Committe and Former President, All India Motor Transport Congress (AIMTC), averred, "The system has over time become a source of significant distress for transporters and other road users. It has become a new ‘Frankenstein’ and death knell for the road transport sector.” 

Stating that a strong resentment is brewing and the transport fraternity across the country is agitating, Singh said, “The intention behind e-challans is to improve transparency and reduce manual intervention, but several issues have risen to complicate the situation for transporters.” “The primary issue stems from the large volume of incorrect or excessive e-challans issued to them. Many trucks plying long distances are receiving multiple e-challans for the same alleged offense or due to erroneous readings from speed detection or overloading devices,” he added. 

Giving an example of trucks travelling through multiple states often receiving fines for supposed infractions such as over-speeding or minor overloading even though they are within legal limits, Singh explained, “Such errors accumulate and led to a financial strain for transporters. This is exacerbated as transporters operate nationwide – covering diverse terrains and jurisdictions – that would mean that they may be penalised in various states.” “These fines often lack clarity or the chance for immediate redressal, leading to confusion and increased operational costs,” he elaborated.

Informing that enforcement officials have found a way around technology to generate motivated challans without any verifiable proof of offence, which is leading to acute harassment of the transport fraternity, Singh articulated, “There is neither authentication of any violation through static photo nor there is any transparency leading to acute harassment of the transport fraternity. Static photo of a parked vehicle is clicked and challans are issued for random offences. The vehicle owner may be from a geographically distant state and cannot contest the challan in court. Lack of communication regarding issuance of e-challan to the vehicle owner/operators who is sitting in one part of the country and must travel across the length and breadth of it to get it disposed/rectified.”

With instance where the vehicle owner comes to know of the challans issued only after he tries to dispose of his vehicle, goes to renew its fitness and to renew the permit (in the case of commercial vehicles), the issues with e-challans is pan-India in nature than be limited to a certain geographically or cultural area it looks like. 

Transport associations like the All India Motor Transport Congress (AIMTC) have voiced concerns and are actively engaging with state and central authorities to address the growing problem. They have raised issues related to inaccurate e-challans due to technical errors or faulty detection equipment, lack of a unified system across states leading to inconsistency in how fines are issued and difficulty in contesting these fines as there is no streamlined process for redressal or appealing incorrect challans.

They are demanding a centralised and transparent grievance redressal system, standardisation of e-challan policies, equipment calibration across states and leniency or waiver of penalties that are clearly issued due to system malfunctions, according to Singh. 

Of the opinion that traffic enforcement is a state subject, Singh expressed that the intensity and frequency of issues differ state-to-state therefore and in some states use of faulty equipment or overly strict enforcement practices that has led to a higher number of incorrect challans. Singh drew attention to issues like non-integration with national vehicle databases (such as Vahan 4) in some states. “The system in Telangana for example,” Singh articulated, “has been of specific concern for transporters because it is not fully integrated with the national system, leading to problems like wrongful issuance of challans for vehicles from other states.” 

"The potential solutions to addressing the issue of e-challan," Singh commented, “Is to ensure scientifically verifiable evidence. A centralised grievance redressal system with a nodal officer should be put in place. The exact recording of the offence with exact measurement in case of over-height or overload or similar such case should be presented rather than a picture to avoid any doubt about motivated action. Equipment and procedures should be standardised. Vehicle databases should be integrated. Enforcement officials should ne trained to be humane. The accountability of the enforcement officials should be ascertained whenever the issue of motivated challans is there." 

Image for representative purpose only. 

TVS Motor Company Launches TVS KING Ka Vaada 3.0 Customer Support Initiative

TVS King

TVS Motor Company has announced the launch of ‘TVS KING Ka Vaada 3.0’, an expanded value-added scheme for its three-wheeler portfolio. The initiative extends beyond vehicle maintenance to include financial security and protection benefits for customers and their families.

The updated programme introduces personal and family protection measures alongside traditional vehicle support.

Personal accident coverage for up to INR 1 million in the event of death or permanent disability. Education support of INR 100,000 per child for up to two children in the event of death or permanent disability. Hospitalisation income of INR 4,000 per day for up to 30 days during medical confinement. Three free services and roadside assistance across the range.

The scheme applies to both Internal Combustion Engine (ICE) and Electric Vehicle (EV) models in the passenger and cargo segments.

Model Category

Warranty Period

Roadside Assistance

Passenger ICE (Deluxe, Duramax Plus)

2 Years

1 Year

TVS King EV Max

6 Years

3 Years

Cargo Models (Kargo HD, Kargo HD EV)

Up to 6 Years

3 Years

Industry Representative Warns Of Middle East Tensions Impacting Road Transport

Logistics

In what is seen as a global energy crisis on the back of the ongoing war between Iran and USA-Israel, is now also expected to have an impact on the Indian transport sector.

Bal Malkit Singh, Advisor & Former President – All India Motor Transport Congress (AIMTC), has called for proactive government measures to protect the economy and the road transport sector from the effects of escalating tensions in the Middle East. The warning follows a surge in crude oil prices to nearly USD 95 per barrel and the effective closure of the Strait of Hormuz as of late February 2026.

The road transport sector is experiencing a slowdown due to reduced industrial output. Industry observations indicate a decline of up to 50 percent in certain segments, with projections suggesting this could reach 70–80 percent if current disruptions persist.

Furthermore, it can also lead to rising prices for fuel, lubricants, tyres and AdBlue (urea). He has expressed concerns over driver migration due to fewer work opportunities and the closure or price increases at highway eateries.

The ‘energy war’ scenario is impacting the wider MSME ecosystem, leading to higher production costs and operational challenges for small businesses and trading establishments.

Singh has urged the government to implement policy support to maintain economic stability, emphasising that the transport sector serves as the lifeline for domestic trade.

Proposed interventions include:

  • Deferment of Equated Monthly Instalments (EMIs).
  • Introduction of soft loan schemes.
  • Targeted tax relaxations for transporters and MSMEs.

Bal Malkit Singh, said, “The current geo-political developments are an early warning signal for our economy. The road transport sector, being the lifeline of trade and commerce, is already experiencing stress due to reduced movement and rising operational costs. If timely interventions are not considered, the situation could escalate significantly in the coming weeks. It is essential to support MSMEs and transporters through relief measures such as deferment of EMIs, soft loan schemes, and tax relaxations to ensure business continuity and economic stability.”

Image credit: Samuel Wolfl/Pexels

Allianz Joins Euro NCAP Safer Trucks Programme As Associate Member

Euro NCAP - Allianz

Euro NCAP has announced that Allianz has joined the Safer Trucks programme as an Associate Member, which combines vehicle safety assessment with commercial risk data.

The Safer Trucks programme, launched in 2024, provides safety ratings for heavy goods vehicles (HGVs). In its first two years, the initiative has assessed 30 truck models and identified safety gaps in the freight sector. Data indicates that in collisions involving HGVs, 90 percent of fatalities are occupants of other vehicles or pedestrians and cyclists. Freight transport accounts for the movement of 95 percent of goods across the EU.

Allianz operates in 70 countries and will contribute expertise on risk trends and claims data. The Allianz Center for Technology will serve as the centre for automotive technology and traffic safety to promote vehicle safety.

The involvement of insurers in safety assessments aims to inform manufacturers and fleet operators about areas for improvement. According to the programme, avoiding accidents reduces repair costs and downtime, which can lead to lower insurance premiums for fleets.

Matthew Avery, Director of Strategic Development, Euro NCAP, said, “We are delighted to welcome Allianz to the Safer Trucks programme. Their expertise in risk and casualty analysis adds a valuable new dimension to our multi-disciplinary approach. Safer Trucks is designed not only to benchmark safety performance but also to catalyse improvements in truck design and technology. By integrating risk insight from Allianz with our independent testing data, we aim to accelerate safety innovation across the commercial vehicle sector.”

Matthias Trustedt, Head of Global P&C, Allianz SE, said, “Joining Euro NCAP’s Safer Trucks initiative aligns with our commitment to reducing road risk through evidence-based insights. We believe that independent safety ratings, tied to real-world risk data, can influence both purchasing decisions and the development of safer vehicle technologies. Allianz is proud to support this important work, to help fleet operators make informed choices that protect drivers and other road users, and to offer them tailored and risk-based insurance solutions.”

Christian Sahr, MD, Allianz Center for Technology, said, “Our accident research shows that modern safety systems in trucks can significantly reduce the number of serious accidents. In addition to protecting life, avoiding accidents brings economic benefits for fleet operators because a fleet with lower repair and downtime costs is more efficient, offers better working conditions for drivers, and has significantly lower insurance premiums. Through our cooperation with Euro NCAP, we see excellent opportunities to use our combined expertise to improve the market penetration of safety systems that are already available and that contribute to accident prevention.”

Piaggio Vehicles Secures Order For 100 Ape Xtra Bada 700 From HeidelbergCement India

Ape Xtra Bada 700

Piaggio Vehicles (PVPL), a subsidiary of the Piaggio Group, has secured an order for more than 100 units of its Ape Xtra Bada 700 cargo three-wheeler from HeidelbergCement India.

The three-wheelers will be deployed across 53 districts in Uttar Pradesh, Madhya Pradesh and Bihar. This order marks the entry of the new diesel cargo model into industrial applications.

The Ape Xtra Bada 700 features a 700 DI diesel engine, a 7-foot cargo deck and a payload capacity of 750 kg, which is the highest in the three-wheeler cargo segment. The vehicle is equipped with 12-inch radial tyres, a digital instrument cluster with a 3.5-inch LCD and an optional rear sensor for reversing.

The vehicle architecture includes a chassis and suspension geometry designed for stability and load distribution. The cabin is engineered for long-distance operation and the engine is tuned for torque and pickup. Piaggio offers a five-year warranty on the model. The company positions this three-wheeler as a replacement for entry-level four-wheeler small commercial vehicles (SCVs) due to its operating economics.

Amit Sagar, Executive Vice President, CV Domestic Business & Retail Finance, Piaggio Vehicles, said, “This flagship order from Heidelberg Cement India Limited is a strong validation of the Ape Xtra Bada 700’s disruptive capabilities. At Piaggio India, we have always believed in pushing the boundaries of innovation in the last-mile mobility segment. The Ape Xtra Bada 700 sets new industry benchmarks in engine capacity, deck size and payload, and is designed to empower customers with more productivity and superior earnings. Breaking into applications traditionally dominated by 4-wheeler SCV marks an important milestone in our journey of offering better TCO and profitability to our customers.”