COVID Accelerated Lot Of Things For The Auto Care Industry - Bill Hanvey

GoZero Mobility Launches Skellig Pro E-Bike

Q: What are the challenges faced by the members of the Auto Care Association during the COVID-19 induced scenario?

Hanvey: While our association’s Government Affairs team was able to successfully lobby and petition all levels of Government here in the United States to categorise our industry as “essential,” which allowed our members to continue operating their businesses, there are still a number of challenges facing our members right now. The overall decline in Vehicle Miles Travelled by Americans we saw in March/April this year has had an impact on the demand for parts and services in the aftermarket.

Additionally, all businesses—not just auto care industry businesses—have to navigate continuously changing health and safety regulations, a bureaucratic process for receiving emergency relief or stimulus funding, figuring out how to pay back emergency Government loans, and the increased potential for lawsuits if a customer or employee becomes ill.

Despite these challenges facing our industry, we’ve seen some positive trends in the aftermarket since the spring, including a rise in Vehicle Miles Travelled, an increase in the forecasted sales of light vehicles, and an increase in Do-It-Yourself (DIY) activity.

Q: What are the leanings for Auto Care Association from the COVID- 19-induced new normal and how it supported its members during this time?

Hanvey: As an association, we remain optimistic, despite the obstacles our industry has been facing. We’ve been fighting for our members on all fronts, including providing a dedicated and comprehensive Coronavirus resources webpage, lobbying all levels of Government for “essential” status, assisting members with navigating Government regulations and loans, as well as surveying members and tracking industry trends to keep both our association and our members informed on the latest developments in this battle with COVID-19 on our industry and our country.

Q: How has the ‘Be Car Care Aware’ campaign helped during COVID-19?

Hanvey: The Car Care Council has continued to inform and instruct vehicle owners on how to maintain their vehicles during COVID-19, even if their cars are spending more time in their driveways than on highways.

Q: What kind of role does the Auto Care Association play when the geopolitical imbroglio between different nations erupt leading to changes in the tariff, affecting the business of your members?

Hanvey: The Auto Care Association’s priority is and will always be the protection of our members and our industry’s future. Our Government Affairs team works year-round to defend the interests of our members, whether it’s for vehicle data access in Massachusetts or testifying before Congress about the impact of tariffs on complex global supply chains. We, as an association, also work extensively to facilitate meetings between our members and their congressional representatives to form meaningful relationships that can result in the prioritisation of our industry’s needs. We also work with our sister associations in-country to further demonstrate the impact of tariffs on multiple economies and get those messages to lawmakers.

Q: Can you update on the issues related to tariffs and their implications?

Hanvey: Our association continues to engage with the United States Government to seek means of relief for our members and industry from the negative impact of tariffs. We have been able to assist many of our members with obtaining exemptions from some of these burdensome tariffs, but we will continue engaging with the Government on this issue until the elimination of these tariffs is achieved.

Q: How do you see the growth of the US aftermarket vis-à-vis the global aftermarket industry?

Hanvey: Despite COVID impacts, forecasts for GDP growth in other countries for 2021 and 2022 show countries emerging from the pandemic and returning to positive growth, according to IHS Markit. Demand was improving for light vehicles as much of the world reopened, but of course, with new closures happening as a “second wave” permeates, that could obviously be affected. In the US, August sales were advancing recovery in auto demand since April as incentives, reopenings and stimulus helped auto demand defy economic indicators.

Again, the second wave happening now is likely affecting that. The aftermarket continues to demonstrate that it’s a recession-resilient industry and forecasts show a quicker recovery than expected due to more DIY and more preference for personal rather than public modes of transportation. More reliance on the current VIO means the vehicle age will continue to grow as people keep their cars for longer meaning more opportunities for the aftermarket to keep money in wallets and offer more convenience in a newly inconvenient world. While what is happening now is referred to as a V-shaped recovery, the emergence of a second wave could possibly point to a W-shaped recovery.

Q: What kind of changes do you see in the aftermarket with the automotive industry being triggered by either legislation or regulation?

Hanvey: The aftermarket continues to change and adapt to new technologies, and it absolutely presents an opportunity to standardise repair procedures to keep consumers safe as well as a level playing field for the industry. In fact, the Auto Care Association Emerging Technologies Workgroup has been working to identify these challenges and turn them into opportunities for the aftermarket as well as working to ensure that the aftermarket is included in the evolving transportation ecosystem and that there is a level playing field for all.

An Auto Care Emerging Technologies workgroup is defining a set of best practice recommendations to standardise safe and efficient ADAS sensor recalibration processes for all passenger vehicles. That workgroup is also defining standards recommendations that ensure fair and equitable access to embedded device software needed to maintain and repair today’s vehicles.

Secure Vehicle Interface (SVI) – our work to standardise the transmission of wirelessly generated vehicle data is critical to the future of the aftermarket.

Q: Today, almost all the vehicles, including trucks, are connected in one way or the other. What are the new challenges that emerge out of these connected vehicles?

Hanvey: The foremost challenge our industry is facing with “connected” vehicle technology is ensuring access to the telematics data generated by today’s vehicles for the aftermarket and vehicle owners. Without access to this vehicle data, the vehicle manufacturers are able to shut out vehicle owners and their independent repair shops, which stifles competition and increases prices. This is precisely why we returned to the battleground of Massachusetts this year to present a ballot question to voters intended to amend the original Right to Repair law and put consumers in control of their vehicle. We were victorious with a 75% yes vote.

Q: The Auto Care Association has been working on developing the adoption of the secure vehicle interface to access data cyber-securely utilising ISO standards. What is the update on this?

Hanvey: The Auto Care Association, along with Michelin and Enterprise Holdings, produced a demonstration in September for the European Commission and other interested constituents around the world on the Secure Vehicle Interface (SVI). SVI is a standards-based technology that enables secure cyber access to in-vehicle data to trusted third parties. The European Commission is currently working towards delivering a legislative proposal on the critical topic of access to in-vehicle data, which will define the future of the mobility ecosystem in Europe and around the world.

Viewed globally by over 300 participants, the webinar included a live demonstration of the capabilities of SVI, examples of potential applications and new opportunities presented by the technology.

Q: How is the Auto Care Association preparing its members to cater to electric mobility?

Hanvey: This is an important development that the entire industry needs to work together on to prepare future technicians. We work with partners such as TechForce, ASE and our community programmes to provide scholarships to young professionals looking to pursue careers in the industry and share information that showcases what the “new” reality of incoming technicians and why these jobs are so viable.

Q: What is the feedback to ACES (Aftermarket Catalogue Exchange Standard) and PIES (Product Information Exchange Standard); do they need any amendments?

Hanvey: The Auto Care Association recently received a federal award that will grant the association $299,000 from the International Trade Administration’s (ITA) Market Development Cooperator Programme (MDCP) award to help the automotive aftermarket industry facilitate the implementation and adoption of ACES and PIES technology standards in China and key Latin American markets.

We also continued to expand our standards coverage this year. On the ACES front, VCdb South America will soon become available, providing vehicle content in our VCdb database for Chile, Colombia, Argentina and Brazil. Spanish Translations for the VCdb, Qdb, PCdb and PAdb will also be available as an add-on. We’ve expanded the catalogue and access for North American companies to do businesses in Latin American countries despite closed borders.

Q: Can you update on UniLink?

Hanvey: The UniLink dataset is available and now includes 96 percent of the 1.4 billion global VIO. The UniLink database contains 23 years of information that is constantly growing and extending and is organised into 16 high-level original equipment manufacturing attributes. Serving as a high-level bridge to ACES so users can see which parts fit with their product portfolio, UniLink allows users to identify new countries, makes and models to sell existing parts already in their portfolio – eliminating redundancies in the supply chain. Aftermarket companies can now determine new markets across the globe for underperforming inventory parts that are sitting and collecting dust in the warehouse and connect product data under a unified platform approach to reduce redundant, time-consuming research and avoid costly errors. Our market feedback tells us that UniLink will help increase sales (five to fifteen percent).

Q: Can you update on Auto Care Association’s working model of the secure vehicle data from OEMs?

Hanvey: Now that we have won the Right to Repair ballot for the second time in Massachusetts, we hope to work with the automakers to implement SVI.

Q: Reports are doing the rounds that with more electronics and software entering cars/trucks, the OEMs might do away with the OBD port and will store data wirelessly, exempting them from the current law. Has the Auto Care Association taken cognisance of this as this move may bother your members / independent repair shops?

Hanvey: The Auto Care Association is aware that the OEMs are currently and actively opposed to allowing third parties to access the data generated by vehicles today and that they are spending millions of dollars to prevent independent repairers and vehicle owners from gaining access to this data. After a decisive victory for the Right to Repair initiative in Massachusetts this November, the public has put the OEMs on notice that they want access to their vehicle data. Should the OEMs move to an entirely cloud-based system and do away with the OBD port on vehicles, we will continue to fight for the rights and abilities of the American people to access their vehicle data and service their cars wherever they see fit.

Q: Can you tell us about your initiatives in building professional skills to your members?

Hanvey: The Auto Care Association’s education resources include networking and conference events, market research reports and analyses, publications, websites, scholarships and a partnership with the University of the Aftermarket, all with the goal of providing continuous professional development opportunities. The Auto Care Association also recognises and celebrates members of our industry each year who go above and beyond to equip their employees with the education and skills they need to be successful in today’s auto care industry through the Automotive Career and Education (ACE) Award.

Q: Can you tell us about the initiatives taken to support the sustainable growth of your industry?

Hanvey: COVID really accelerated a lot of things for the industry. A shift to digital and needing even more data to make better business decisions was crucial the moment our world changed earlier this year. Our industry has always been driven by a commitment to innovation and agility, and this has been an even bigger part of the aftermarket’s identity during the pandemic. We continued to build on our foundation of innovative products and services to keep the supply chain running efficiently, provide dynamic access to the real-time marketplace and help companies run their businesses at top capacity.

Our TrendLens platform, which houses our Demand Index tool is a prime example. The aftermarket needs to know how the changing economic world is impacting their businesses:

  • Day to day changes to vehicle miles driven.
  • Record highs and lows in temperatures across the US.
  • Consumer confidence fluctuations that shift with every news cycle.

Searching for the latest economic and industry data (like the ones mentioned) to help inform business decisions can be frustrating: multiple data sources, inconsistent data, out of date data, and costly subscriptions. We tackle those big questions with TrendLens.

TrendLens puts curated and current interactive industry insights at the fingertips of all of our users. The platform enables users to understand how market influencing factors are affecting the industry with the most complete and up to date data sets available, all in one place with innovative ways to compare and contrast data to give it context.

We accelerated the production timeline of TrendLens by several months in response to the COVID crisis, and it should be an absolutely invaluable tool in the industry’s arsenal. But we took it a step further with Demand Index.

Demand Index lets aftermarket companies compare their performance to the market. It provides sales performance data with both a unit index and dollar index for 38 different product groups, from air filters to shocks and struts, and growing.

More data and better value are provided by the Demand Index than any other tool, and what we’re hearing is that buyers and manufacturers are finally coming to the table and speaking the same language and correlate efforts to ROI thanks to the tool. (MT)

Comments (0)

ADD COMMENT

    Bharat Forge And VEDA Aeronautics Sign MoU To Jointly Develop Unmanned Systems

    Bharat Forge And VEDA Aeronautics Sign MoU To Jointly Develop Unmanned Systems

    A memorandum of understanding (MoU) has been signed by Bharat Forge Ltd (BFL), a multinational aerospace and technology company based in India, and VEDA Aeronautics (P) Ltd (VEDA), an Indian aerospace and defence company that develops and supplies unmanned systems, to develop cutting-edge unmanned aerial vehicles (UAV) and other high-speed aerial weapon systems used in combat.

    BFL will provide the micro jet engines utilised in these unmanned systems, while VEDA has been involved in developing the technology for these systems for the defence forces. In order to improve India's defence capabilities and promote national self-reliance, the MoU is anticipated to be crucial in using each other's strengths.

    Guru Biswal, CEO – Aerospace Division, Bharat Forge, said, "This MoU with VEDA is a testimony of our commitment to work for an ‘Atmanirbhar Bharat’ and to create niche technologies that shall support Indian and Global requirements in the evolving technological landscape of warfare. BFL will focus on indigenous development of jet engines up to 400 Kgf thrust to power the unmanned systems developed for Indian defence forces. The 40 & 45 Kgf engines developed by BFL are under serial production and will be used by VEDA for all defence projects.”

    Dipesh Gupta, Managing Director, VEDA Aeronautics, said, "We are thrilled to announce our strategic partnership with BFL aerospace, which will supply small jet engines for all defence and other unmanned system projects of VEDA Aeronautics. This endeavour underscores our unwavering commitment to innovation, heralding a new era of technological advancement and strategic prowess in the aerospace domain specific to Long Range Combat UAV Systems, High Speed Aerial Targets and Multi Barrel Launched Jet Based UAV Systems.”

    Comments (0)

    ADD COMMENT

      Honda India Foundation Launches ‘Project Annadata’ In Collaboration With UP Govt

      Honda India Foundation Launches ‘Project Annadata’ In Collaboration With UP Govt

      Honda India Foundation (HIF), the CSR arm of all Honda group of companies in India, and the Government of Uttar Pradesh have signed a memorandum of cooperation (MoC) and marked the commencement of ‘Project Annadata – Sashakt Kisan, Samridh Rashtra’, which aims to support and strengthen Farmer Producer Organisations (FPOs) in the state.

      Prominent dignitaries such as Surya Pratap Shahi, the Uttar Pradesh Minister of Agriculture, and Vinay Dhingra and Katsuyuki Ozawa, trustees of the Honda India Foundation, attended the signing ceremony in New Delhi. Honda's cooperative approach to rural development was highlighted by representatives from Honda Motorcycle and Scooter India (HMSI), Honda India Power Products (HIPP) and Honda Cars India Ltd. (HCIL).

      With an emphasis on systematic reviews, capacity-building efforts, business planning and operational advancements, HIF, through its implementation partner, will onboard and strengthen 10 FPOs in two clusters of five FPOs each as part of this initiative. In order to guarantee efficient FPO operations and the implementation of contemporary agricultural methods, this association seeks to offer technical assistance. In order to promote long-term sustainable practices and protect the resources for future generations, the initiative seeks to involve farmers, young people, environmental campaigners, educational institutions, legislators, non-profit organisations and other stakeholders. Over 100,000 people are anticipated to be reached during the project's initial phase, and over time, it may have an influence on one million persons involved in agriculture.

      Vinay Dhingra, Trustee, Honda India Foundation, said, “At Honda India Foundation, we are dedicated to empowering rural communities and enhancing agricultural productivity, aligning seamlessly with the Government of India’s vision as also reflected in the 2025 Union Budget. Initiatives such as the Prime Minister Dhan-Dhanya Krishi Yojana, the mission for Atmanirbharta in Pulses and ensuring fair prices for farmers resonate with our objectives. Our efforts to strengthen FPOs through Project Annadata are in harmony with these priorities as we work towards improving resource access and create a resilient agricultural ecosystem that will benefit farmers at scale. This collaboration will enable us to create a meaningful impact at the grassroot. We will continue to contribute towards the development of a more resilient and prosperous agricultural ecosystem.”

      Comments (0)

      ADD COMMENT

        India Auto Retail Sales Grows 6.6% In January Says FADA

        Auto retail sales - Jan 2025

        The automotive retail sales in January 2025 grew by 6.63 percent YoY, a growth much better than previously anticipated by most industry observers. A total of 22,91,621 vehicles were sold across segments, which includes 15,21,862 two-wheelers (+4.15 percent YoY), 1,07,033 three-wheelers (+6.86 percent YoY), 4,65,920 passenger vehicles (+15.53 percent YoY), 93,381 tractors (+5.23% YoY) and 99,425 commercial vehicles (+8.22% YoY) according to the latest data released by the Federation of Automobile Dealers Associations (FADA).

        “The auto retail sector kicked off 2025 on a promising note, aligning with FADA’s earlier survey projections that expected January to range from flat to moderately positive. Indeed, overall retail sales posted a robust 6.6 percent YoY growth, reinforcing the industry’s optimistic start. Our observations indicate that each vehicle category – two-wheeler, three-wheeler, passenger vehicle, tractor and commercial vehicle – witnessed positive momentum, pointing toward sustained consumer confidence and steady market recovery,” said C S Vigneshwar, President, FADA.

        In the two-wheeler segment, urban sales outpaced rural sales on the back of new model launches, marriage season demand and improved financing as key growth drivers. However, concerns about rising interest rates, rural liquidity challenges and market uncertainty still linger.

        The passenger vehicle segment saw some spike on the back of ‘2025 model year’ sales, as the previous year models do see significant discounting.

        “Commercial Vehicle sales increased by 8.22 percent YoY and surged 38.04 percent MoM, with urban markets climbing from 50.1 percent to 51.2 percent share and outpacing rural growth (9.51 percent vs 6.89 percent). While higher freight rates and passenger carrier demand provided a boost, many dealers cited low cash flow, strict financing policies and sluggish industries (like cement and coal) as major hurdles. Sentiments in rural regions remained notably subdued, compounded by limited new products. Overall, the sector shows cautious optimism but faces persistent headwinds,” added Vigneshwar.

        Going forward, FADA maintains a cautious optimism for February, with dealers having a mixed sentiment ranging from an uptick, flat to even a drop in sales.

        The tailwinds include continuing marriage season, fresh product launches and strategic promotional activities to sustain customer footfalls. This will be aided by improved inventory management, better financing options from select lenders and backlogged orders in certain segments (such as commercial vehicles) add to the sense of guarded confidence. With supportive policies and a post-budget lift in consumer sentiment, many believe February could see a stable or slightly elevated sales curve.

        On the other hand, the headwinds expected include shorter working days, pockets of weak rural liquidity and inflationary pressures. Then there is the strict lending criteria, costlier vehicles and subdued demand in certain industrial sectors to further weigh on overall performance.

        Category Jan '25 Jan '24 Change (in units) Change (in %) Dec '24 Change (in %)
        YoY YoY MoM
        Two-wheeler 1,525,862 1,465,039 60,823 4.15% 1,197,742 27.39%
        Three-wheeler 107,033 100,160 6,873 6.86% 93,892 14.00%
        E-Rickshaw (P) 38,830 40,537 -1,707 -4.21% 40,845 -4.93%
        E-Rickshaw with Cart (G) 5,760 3,744 2,016 53.85% 5,826 -1.13%
        Three-wheeler (Goods) 12,036 10,716 1,320 12.32% 9,122 31.94%
        Three-wheeler (Passenger) 50,322 45,113 5,209 11.55% 38,031 32.32%
        Three-wheeler (Personal) 85 50 35 70.00% 68 25.00%
        Passenger Vehicle 465,920 403,300 62,620 15.53% 293,465 58.77%
        Tractor 93,381 88,741 4,640 5.23% 99,292 -5.95%
        Commercial Vehicle 99,425 91,877 7,548 8.22% 72,028 38.04%
        LCV 56,410 51,260 5,150 10.05% 39,794 41.76%
        MCV 6,975 5,586 1,389 24.87% 4,662 49.61%
        HCV 30,061 30,220 -159 -0.53% 22,781 31.96%
        Others 5,979 4,811 1,168 24.28% 4,791 24.80%
        Total 2,291,621 2,149,117 142,504 6.63% 1,756,419 30.47%

        Comments (0)

        ADD COMMENT

          Sarla Aviation’s Shunya Air-Taxi Prototype Promises A Flying Future

          Sarla Aviation’s Shunya Air-Taxi Prototype Promises A Flying Future

          Arranged in one corner of Hall 6 of Pragati Maidan in the Bharat Mobility Global Expo 2025 was an air-taxi called Shunya. Developed by Sarla Aviation, a Bengaluru-based startup, the air-taxi attracted a good deal of crowd, reflecting a new and future mode of transport or mobility.

          The Shunya air-taxi prototype could facilitate a new mode of mobility much like a radio-taxi does to travel between Mumbai and Pune; between Mumbai and Kalyan; between Delhi and Jaipur or between Delhi and Meerut, for example.

          Intending to launch the electric air-taxi in Bengaluru by 2028 to become the first to introduce urban air transport in India, Sarla Aviation (the company’s name is inspired by Sarla Thakral, India’s first female pilot) is steadfastly focusing on an indigenous design and manufacture since the beginning of the operations.

          A testament to Sarla Aviation’s commitment to innovation and sustainability, the Shunya air-taxi proto has been designed to execute short trips of 20 to 30 kms with speeds of up to 250 kmph with up to six passengers onboard. As the first eVTOL of its kind in the country, it marks a pivotal moment in the history of Indian civil aviation, showcasing the nation’s growing prowess in cutting-edge aerospace technologies.

          Capable of carrying a maximum load of 680 kg, according to a source aware of the development, the air-taxi offers a market-leading payload capacity such that every passenger can bring his or her luggage. The luggage is conveniently stored in the rear of Shunya with exterior access for ease.

          Prioritising safety, purpose-driven performance and accessibility, Shunya – poised to redefine mass transportation – can take off from any flat surface, whether on top of a building or in a rural area, making it the most infrastructure-efficient mode of mass mobility ever, according to the company.

          Working on a strategy that will see Shunya facilitate efficient commuting in megacities like Bengaluru, Mumbai, Delhi and Pune, Sarla Aviation is also looking at how its offering could facilitate social commitments in the form of an air ambulance that reaches where no vehicle or other means of mobility is able to reach. An air ambulance could also be used in urban and semi-urban areas to beat the road congestion.

          Comments (0)

          ADD COMMENT