COVID Accelerated Lot Of Things For The Auto Care Industry - Bill Hanvey

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Q: What are the challenges faced by the members of the Auto Care Association during the COVID-19 induced scenario?

Hanvey: While our association’s Government Affairs team was able to successfully lobby and petition all levels of Government here in the United States to categorise our industry as “essential,” which allowed our members to continue operating their businesses, there are still a number of challenges facing our members right now. The overall decline in Vehicle Miles Travelled by Americans we saw in March/April this year has had an impact on the demand for parts and services in the aftermarket.

Additionally, all businesses—not just auto care industry businesses—have to navigate continuously changing health and safety regulations, a bureaucratic process for receiving emergency relief or stimulus funding, figuring out how to pay back emergency Government loans, and the increased potential for lawsuits if a customer or employee becomes ill.

Despite these challenges facing our industry, we’ve seen some positive trends in the aftermarket since the spring, including a rise in Vehicle Miles Travelled, an increase in the forecasted sales of light vehicles, and an increase in Do-It-Yourself (DIY) activity.

Q: What are the leanings for Auto Care Association from the COVID- 19-induced new normal and how it supported its members during this time?

Hanvey: As an association, we remain optimistic, despite the obstacles our industry has been facing. We’ve been fighting for our members on all fronts, including providing a dedicated and comprehensive Coronavirus resources webpage, lobbying all levels of Government for “essential” status, assisting members with navigating Government regulations and loans, as well as surveying members and tracking industry trends to keep both our association and our members informed on the latest developments in this battle with COVID-19 on our industry and our country.

Q: How has the ‘Be Car Care Aware’ campaign helped during COVID-19?

Hanvey: The Car Care Council has continued to inform and instruct vehicle owners on how to maintain their vehicles during COVID-19, even if their cars are spending more time in their driveways than on highways.

Q: What kind of role does the Auto Care Association play when the geopolitical imbroglio between different nations erupt leading to changes in the tariff, affecting the business of your members?

Hanvey: The Auto Care Association’s priority is and will always be the protection of our members and our industry’s future. Our Government Affairs team works year-round to defend the interests of our members, whether it’s for vehicle data access in Massachusetts or testifying before Congress about the impact of tariffs on complex global supply chains. We, as an association, also work extensively to facilitate meetings between our members and their congressional representatives to form meaningful relationships that can result in the prioritisation of our industry’s needs. We also work with our sister associations in-country to further demonstrate the impact of tariffs on multiple economies and get those messages to lawmakers.

Q: Can you update on the issues related to tariffs and their implications?

Hanvey: Our association continues to engage with the United States Government to seek means of relief for our members and industry from the negative impact of tariffs. We have been able to assist many of our members with obtaining exemptions from some of these burdensome tariffs, but we will continue engaging with the Government on this issue until the elimination of these tariffs is achieved.

Q: How do you see the growth of the US aftermarket vis-à-vis the global aftermarket industry?

Hanvey: Despite COVID impacts, forecasts for GDP growth in other countries for 2021 and 2022 show countries emerging from the pandemic and returning to positive growth, according to IHS Markit. Demand was improving for light vehicles as much of the world reopened, but of course, with new closures happening as a “second wave” permeates, that could obviously be affected. In the US, August sales were advancing recovery in auto demand since April as incentives, reopenings and stimulus helped auto demand defy economic indicators.

Again, the second wave happening now is likely affecting that. The aftermarket continues to demonstrate that it’s a recession-resilient industry and forecasts show a quicker recovery than expected due to more DIY and more preference for personal rather than public modes of transportation. More reliance on the current VIO means the vehicle age will continue to grow as people keep their cars for longer meaning more opportunities for the aftermarket to keep money in wallets and offer more convenience in a newly inconvenient world. While what is happening now is referred to as a V-shaped recovery, the emergence of a second wave could possibly point to a W-shaped recovery.

Q: What kind of changes do you see in the aftermarket with the automotive industry being triggered by either legislation or regulation?

Hanvey: The aftermarket continues to change and adapt to new technologies, and it absolutely presents an opportunity to standardise repair procedures to keep consumers safe as well as a level playing field for the industry. In fact, the Auto Care Association Emerging Technologies Workgroup has been working to identify these challenges and turn them into opportunities for the aftermarket as well as working to ensure that the aftermarket is included in the evolving transportation ecosystem and that there is a level playing field for all.

An Auto Care Emerging Technologies workgroup is defining a set of best practice recommendations to standardise safe and efficient ADAS sensor recalibration processes for all passenger vehicles. That workgroup is also defining standards recommendations that ensure fair and equitable access to embedded device software needed to maintain and repair today’s vehicles.

Secure Vehicle Interface (SVI) – our work to standardise the transmission of wirelessly generated vehicle data is critical to the future of the aftermarket.

Q: Today, almost all the vehicles, including trucks, are connected in one way or the other. What are the new challenges that emerge out of these connected vehicles?

Hanvey: The foremost challenge our industry is facing with “connected” vehicle technology is ensuring access to the telematics data generated by today’s vehicles for the aftermarket and vehicle owners. Without access to this vehicle data, the vehicle manufacturers are able to shut out vehicle owners and their independent repair shops, which stifles competition and increases prices. This is precisely why we returned to the battleground of Massachusetts this year to present a ballot question to voters intended to amend the original Right to Repair law and put consumers in control of their vehicle. We were victorious with a 75% yes vote.

Q: The Auto Care Association has been working on developing the adoption of the secure vehicle interface to access data cyber-securely utilising ISO standards. What is the update on this?

Hanvey: The Auto Care Association, along with Michelin and Enterprise Holdings, produced a demonstration in September for the European Commission and other interested constituents around the world on the Secure Vehicle Interface (SVI). SVI is a standards-based technology that enables secure cyber access to in-vehicle data to trusted third parties. The European Commission is currently working towards delivering a legislative proposal on the critical topic of access to in-vehicle data, which will define the future of the mobility ecosystem in Europe and around the world.

Viewed globally by over 300 participants, the webinar included a live demonstration of the capabilities of SVI, examples of potential applications and new opportunities presented by the technology.

Q: How is the Auto Care Association preparing its members to cater to electric mobility?

Hanvey: This is an important development that the entire industry needs to work together on to prepare future technicians. We work with partners such as TechForce, ASE and our community programmes to provide scholarships to young professionals looking to pursue careers in the industry and share information that showcases what the “new” reality of incoming technicians and why these jobs are so viable.

Q: What is the feedback to ACES (Aftermarket Catalogue Exchange Standard) and PIES (Product Information Exchange Standard); do they need any amendments?

Hanvey: The Auto Care Association recently received a federal award that will grant the association $299,000 from the International Trade Administration’s (ITA) Market Development Cooperator Programme (MDCP) award to help the automotive aftermarket industry facilitate the implementation and adoption of ACES and PIES technology standards in China and key Latin American markets.

We also continued to expand our standards coverage this year. On the ACES front, VCdb South America will soon become available, providing vehicle content in our VCdb database for Chile, Colombia, Argentina and Brazil. Spanish Translations for the VCdb, Qdb, PCdb and PAdb will also be available as an add-on. We’ve expanded the catalogue and access for North American companies to do businesses in Latin American countries despite closed borders.

Q: Can you update on UniLink?

Hanvey: The UniLink dataset is available and now includes 96 percent of the 1.4 billion global VIO. The UniLink database contains 23 years of information that is constantly growing and extending and is organised into 16 high-level original equipment manufacturing attributes. Serving as a high-level bridge to ACES so users can see which parts fit with their product portfolio, UniLink allows users to identify new countries, makes and models to sell existing parts already in their portfolio – eliminating redundancies in the supply chain. Aftermarket companies can now determine new markets across the globe for underperforming inventory parts that are sitting and collecting dust in the warehouse and connect product data under a unified platform approach to reduce redundant, time-consuming research and avoid costly errors. Our market feedback tells us that UniLink will help increase sales (five to fifteen percent).

Q: Can you update on Auto Care Association’s working model of the secure vehicle data from OEMs?

Hanvey: Now that we have won the Right to Repair ballot for the second time in Massachusetts, we hope to work with the automakers to implement SVI.

Q: Reports are doing the rounds that with more electronics and software entering cars/trucks, the OEMs might do away with the OBD port and will store data wirelessly, exempting them from the current law. Has the Auto Care Association taken cognisance of this as this move may bother your members / independent repair shops?

Hanvey: The Auto Care Association is aware that the OEMs are currently and actively opposed to allowing third parties to access the data generated by vehicles today and that they are spending millions of dollars to prevent independent repairers and vehicle owners from gaining access to this data. After a decisive victory for the Right to Repair initiative in Massachusetts this November, the public has put the OEMs on notice that they want access to their vehicle data. Should the OEMs move to an entirely cloud-based system and do away with the OBD port on vehicles, we will continue to fight for the rights and abilities of the American people to access their vehicle data and service their cars wherever they see fit.

Q: Can you tell us about your initiatives in building professional skills to your members?

Hanvey: The Auto Care Association’s education resources include networking and conference events, market research reports and analyses, publications, websites, scholarships and a partnership with the University of the Aftermarket, all with the goal of providing continuous professional development opportunities. The Auto Care Association also recognises and celebrates members of our industry each year who go above and beyond to equip their employees with the education and skills they need to be successful in today’s auto care industry through the Automotive Career and Education (ACE) Award.

Q: Can you tell us about the initiatives taken to support the sustainable growth of your industry?

Hanvey: COVID really accelerated a lot of things for the industry. A shift to digital and needing even more data to make better business decisions was crucial the moment our world changed earlier this year. Our industry has always been driven by a commitment to innovation and agility, and this has been an even bigger part of the aftermarket’s identity during the pandemic. We continued to build on our foundation of innovative products and services to keep the supply chain running efficiently, provide dynamic access to the real-time marketplace and help companies run their businesses at top capacity.

Our TrendLens platform, which houses our Demand Index tool is a prime example. The aftermarket needs to know how the changing economic world is impacting their businesses:

  • Day to day changes to vehicle miles driven.
  • Record highs and lows in temperatures across the US.
  • Consumer confidence fluctuations that shift with every news cycle.

Searching for the latest economic and industry data (like the ones mentioned) to help inform business decisions can be frustrating: multiple data sources, inconsistent data, out of date data, and costly subscriptions. We tackle those big questions with TrendLens.

TrendLens puts curated and current interactive industry insights at the fingertips of all of our users. The platform enables users to understand how market influencing factors are affecting the industry with the most complete and up to date data sets available, all in one place with innovative ways to compare and contrast data to give it context.

We accelerated the production timeline of TrendLens by several months in response to the COVID crisis, and it should be an absolutely invaluable tool in the industry’s arsenal. But we took it a step further with Demand Index.

Demand Index lets aftermarket companies compare their performance to the market. It provides sales performance data with both a unit index and dollar index for 38 different product groups, from air filters to shocks and struts, and growing.

More data and better value are provided by the Demand Index than any other tool, and what we’re hearing is that buyers and manufacturers are finally coming to the table and speaking the same language and correlate efforts to ROI thanks to the tool. (MT)

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    Tata Motors Unveils ‘Future Of Mobility’ At Bharat Mobility Global Expo 2025

    Tata Motors Unveils ‘Future Of Mobility’ At Bharat Mobility Global Expo 2025

    Tata Motors, India’s largest auto and mobility solutions company, displayed its range of ultra-modern vehicles, cutting-edge concepts advanced aggregates and intelligent digital solutions at the Bharat Mobility Global Expo 2025, setting new benchmarks in innovation, connectivity and sustainability. These exhibits are on display up to 22 January 2025, in Hall No 1 at the Bharat Mandapam (Pragati Maidan), New Delhi.

    Tata Motors presented its ambition for revolutionising every aspect of personal mobility and business transportation with the largest exhibition of more than 50 displays, which included 32 aspirational, future-ready passenger and commercial vehicles. Tata Motors unveiled its next-generation green mobility solutions, which range from small cars and strong SUVs to agile micro trucks and tough heavy-duty carriers. These solutions are intended to improve safety, provide outstanding performance and completely transform the customer experience. In addition to providing visitors with 18 immersive experiences and interactive displays, the organisation showcased 20 intelligent, cutting-edge solutions to improve safety, productivity and customer experience. The company also unveiled 'Better Always' as a new motto for Tata Motors Commercial Vehicles, signifying the company's dedication to ongoing development and enhancement.

    N Chandrasekaran, Executive Chairman, Tata Sons and Chairman, Tata Motors said, “For eight decades, Tata Motors has been at the forefront of shaping the future of mobility, pioneering advancements in safety, design, connectivity and sustainability. Our relentless pursuit of excellence is fuelled by a deep commitment to creating value for customers, communities and our nation. The rapid shift toward green energy and mobility, an irreversible global megatrend, has made the need for clean, zero-emission vehicles more urgent than ever. We are leading this revolution in India with smart, holistic solutions delivering exceptional performance, reliability and convenience. Our customers have ready access to an expansive range of cleaner, greener mobility options for both personal and commercial use. At the Bharat Mobility Global Expo 2025, we are proud to unveil more than 50 next-generation vehicles, visionary concepts and intelligent solutions that redefine the future of mobility across segments and applications. Rooted in our legacy of trust, innovation and responsibility, we will continue to lead the way – creating value for customers, driving the automotive industry and advancing our nation's progress with purpose and determination." 

    Girish Wagh, Executive Director, Tata Motors, said, “Today marks a defining moment in Tata Motors Commercial Vehicles' journey as we introduce our new mantra, 'Better Always’, embodying our unwavering dedication to driving growth and success, for our customers and for our nation. At the Expo, we are unveiling a bold new era in mobility, showcasing 14 smart vehicles, all integrated with ADAS, alongside six cutting-edge intelligent solutions that provide real-time performance insights, and four advanced aggregates. Accelerating our aspiration towards a greener future, we are presenting four zero-emission electric vehicles, ranging from mini trucks and pickups to intermediate and heavy trucks, alongside buses designed for comfortable, long-distance travel. We are redefining last-mile mobility with the launch of the all-new Tata Ace Pro, available in multiple powertrain options, and the Intra EV, India’s most advanced electric pickup, setting new benchmarks for performance and sustainability. Our next-generation hydrogen-powered Prima Truck is set to revolutionise long-haul trucking. We’re showcasing the Prima deep mining tipper with state-of-the-art technologies. In addition, on display are an array of green mobility solutions powered by a variety of decarbonising technologies – Hydrogen, Electric, Natural gas and Flex-fuel. With relentless innovation and agility, we will continue to redefine the future of mobility with sustainable, intelligent and cutting-edge solutions – setting new industry standards and creating a lasting, positive impact on the environment.”

    Shailesh Chandra, Managing Director, Tata Motors Passenger Vehicles and Tata Passenger Electric Mobility, said, "We are honoured to spearhead India’s journey toward zero-emission mobility. With over 200,000 Tata EVs already covering more than 5 billion kilometres on Indian roads, we’ve cut down 700,000 tonnes of CO2 emission. Tata Motors has also crossed the remarkable milestone of 6 million car sales, a testament to the success of our customer centric, multi-powertrain strategy. But this is just the beginning. With relentless innovation and a deep commitment to sustainability, Tata Motors is determined to accelerate the transformation towards a future that is greener, safer and full of boundless opportunities for all. At the Bharat Mobility Global Expo 2025, we are proud to unveil our ‘Future of Mobility’ portfolio, showcasing the greenest, smartest and most advanced suite of mobility solutions. Our display embodies a holistic approach blending innovative design and smart engineering, with a profound understanding of customer needs. Today, we are thrilled to announce the return of a legend – the All-New Tata Sierra – reimagined for a new era, ready to inspire and lead once again. Alongside, in a nation first gesture, we ‘summoned remotely’ the Harrier.ev, the most powerful and technologically advanced SUV from the Tata Motors stable. Furthermore, we presented the next chapter of automotive excellence with the Avinya X concept— a bold leap into the future of luxury mobility that expands on Avinya’s commitment to sustainability, innovation and well-being. These reveals mark not just milestones, but the beginning of a boundless journey towards a future driven by lifestyle, safety, sustainability and cutting-edge technology.”

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      ARAI And MoRTH Launch Bharat VECTO Project At Bharat Mobility Global Expo 2025

      ARAI And MoRTH Launch Bharat VECTO Project At Bharat Mobility Global Expo 2025

      The Automotive Research Association of India (ARAI) launched the project on development of ‘Motor Vehicle Energy Consumption Calculation Tool (Bharat VECTO) for Real Drive Fuel Consumption/CO2 Emissions’, a landmark project in India’s homologation process, at the ongoing Bharat Mobility Global Expo 2025. ARAI is showcasing its technology and services at stall no H11-04, Bharat Mandapam; stall no H2-02, Yashobhoomi and stall no H1-A14, India Expo Centre & Mart from 17 to 22 January 2025.

      Minister of Road, Transport and Highway Shri Nitin Gadkari; Dr Reji Mathai, Director, ARAI; P K Banerjee, Chief Executive Director, Society of Indian Automobile Manufacturers (SIAM) and Dr Sukrut S. Thipse, Senior Deputy Director – ARAI and Bharat VECTO Project Leader graced the event.

      In accordance with Europe, the United States, Japan, China and other countries, the developed Bharat VECTO will be used to compute the realistic fuel consumption and CO2 emissions from Heavy Duty Vehicles (HDVs) (GVW > 3.5 tonnes) on a driving cycle basis. The BS-VII regulation will include it. Various mission profiles will be created under the Bharat VECTO project to address all HDV classifications, driving styles, road topography etc. Before being finalised for usage, the created tool will be tested on a few vehicle classifications. Along with project partners, ARAI will make every effort to create Bharat VECTO. It will be made available in Bharat Stage-VII and will serve cars powered by internal combustion engines, electric vehicles (EVs), fuel cell EVs and flex fuel vehicles (FFVs) in a phased way.

      At Bharat Mandapam, a concept demo of the Over-Head Automated Charging Device (OH-ACD), one of ARAI's projects in collaboration with IIT-Madras, is on exhibit. Fast charging is possible with the 600-kW charging power, 1000V voltage and 600A current, which is made to satisfy the needs of the changing transportation environment. In addition to OH-ACD, the company is showcasing its in-house ADAS Validation Platform, a Light Commercial Vehicle with a 117 HP engine and an E-Axle for European customers and a Training Kit for the Battery Management System.

      Stall number H2-02, Yashobhoomi, lists ARAI's specialised service portfolio for certification and support in developmental validation for components, systems and sub-systems. Along with engine models and lightweight components from the ARAI Fatigue Material Centre of Excellence, ARAI is also exhibiting the Acoustic Vehicle Alert System (AVAS) Bike and Battery Management System Kit, which was constructed by ARAI engineers.

      Dr Reji Mathai, Director, ARAI, said, “It is a great pleasure to host Hon’ble Minister Shri Nitin Gadkari and have his presence for the launch of Bharat VECTO project. Ministry of Road Transport and Highway has played a significant role in enabling ARAI guide the auto industry towards one direction. Hence, ‘Motor Vehicle Energy Consumption Calculation Tool for Real Drive Fuel Consumption/CO2 Emissions’ will be instrumental in accelerating the momentum for industry-wide adoption of green mobility. ARAI, while being a major stakeholder in homologation and developmental testing and standardisation has also been fundamental in innovating technologies for sustainable mobility like Over-Head Automated Charging Device, Hydrogen Fuel Cell Electric Powertrain, which are at display at Bharat Mobility Global Expo. We are thrilled to showcase these technologies and drive conversations for greener tomorrow.”

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        DC2 And Mercury EV Tech Display Futuristic Vehicles At Bharat Mobility Global Expo 2025

        DC2 And Mercury EV Tech Display Futuristic Vehicles At Bharat Mobility Global Expo 2025

        Automotive customisation brand DC2, together with Mercury EV-Tech, unveiled two futuristic products – e-TANQ, a futuristic off-roader, and Europa, an ultra-luxurious showroom on wheels – at the ongoing Bharat Mobility Global Expo 2025.

        The e-TANQ, an all-electric commercial vehicle developed in-house by DC2 in a partnership with Mercury EV-Tech Ltd, is intended to transform commercial and urban transportation. With a huge 180 kWh battery that produces 650 BHP, the off-roader blends sustainability and performance. DC2 also launched Europa, a custom-built, unique mobile showroom in partnership with Goldmedal Electricals. The cost of designing the opulent, cutting-edge mobile store was INR 180 million.

        DC2 also displayed four other innovative items at the event. These include the Empyrean, a family-oriented luxury car that blends comfort and style; the Lex Lounge, which offers first-class luxury on daily commutes; the e-Rover, a sleek and contemporary take on the urban rickshaw; and the Vellfire Quad Luxe, a modified Toyota Vellfire that offers the luxury of a private jet on wheels.

        Dilip Chhabria, Founder, DC2, said, “Bharat Mobility Global Expo 2025 has been an opportunity to reconnect with automotive enthusiasts and showcase our vision for the future of mobility. The Expo offered the perfect stage to present our innovations to a passionate audience, and we are thrilled to have been a part of it. Our collaboration with Mercury EV-Tech has been an incredible journey. Together, we’ve created a vehicle that combines the boldness of a rugged off-roader with cutting-edge electric technology, making a strong statement about our commitment to sustainability and innovation. This is just the beginning of a new chapter for DC2."

        Jayesh Thakkar, Chairman, Mercury EV-Tech Ltd, said, "We believe in Dilip Chhabria's legacy of futuristic design and engineering excellence, which made his brand the perfect partner for the e-TANQ. DC2’s commitment to transforming futuristic ideas into reality is well-aligned with our vision. With the e-TANQ, both our brands aim to redefine the future of mobility by focusing on cutting-edge design and sustainability. This collaboration is a step toward creating vehicles that cater to the expectations of the modern consumer.”

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          Axalta Announces Evergreen Sprint As Its 2025 Global Automotive Color Of The Year

          Axalta Announces Evergreen Sprint As Its 2025 Global Automotive Color Of The Year

          Axalta Coating Systems, a leading global coatings company, has announced Evergreen Sprint as its Global Automotive Color of the Year for 2025.

          Axalta has been introducing its automotive colour of the year for 11 years, and this is the second time that a green hue has been highlighted. Evergreen Sprint honours the renowned British racing green, a hue that has adorned the best racing vehicles and represents performance and speed. It is a deep, rich forest green. Axalta's newest hue is ideal for all car types because it combines the excitement of motorsport with a hint of refinement for sedans and SUVs.

          Dan Benton, Global Color Marketing Director, Axalta, said, “This striking hue revs up our global automotive colour of the year. Evergreen Sprint stands out on the road and evokes the spirit of competition and adventure. The dynamic colour is sure to attract the hearts of passionate drivers.”

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