Buying a luxury car model can seem like a dream come true, but it might not be the best choice for someone who’ll have to think twice before giving an arm and a leg to buy a luxury car. That’s where second hand or pre-owned luxury cars come to the rescue. Sumit Garg, Co-Founder and Managing Director at Luxury Ride, a certified pre-owned luxury car aggregator that offers exclusive luxury cars at competitive prices, talks about what drives the luxury car market, their presence in India and also shares a few case studies related to their 15-day money-back guarantee. Read on…

What led you to starting Luxury Ride?
It all started with my passion for luxury cars since childhood. Following my passion, I entered the industry after completing my education. I soon realised that purchasing a luxury car involved a huge financial obligation. As the costs were high, many aspirational buyers found it difficult to own a luxury car. In this, the youth made up the bulk of the potential consumers, who were unable to buy a first-hand luxury car even after improving a lot on their disposable income and buying capacity. This motivated me to come up with Luxury Ride. It enabled the potential consumers to buy certified pre-owned luxury cars within their budget, and that too without compromising on the premium experience and performance of the car.

What are the current trends in the luxury car market?
Luxury cars are becoming a global trend. Moreover, in this, the rise of High-Net-Worth Individual (HNWI) and Ultra High-Net-Worth Individual (UHNWI) populations has proved to be a major factor in propelling the growth of the luxury car market. Going by the trend, the affluent consumer base seeks a premium experience, along with greater resilience. For this, they highly prefer SUVs that perfectly tick the requirement list of emerging consumers.

How do you deliver the best quality vehicles at competitive costs, keeping emissions in mind?
The cars in our inventory are 100 percent certified, and the vehicles go through a thorough inspection by qualified automobile engineers. They are then sold to customers with a manufacturer’s warranty. Our vehicles undergo 151 inspection checkpoints to ensure the quality of the car. The cars are backed up with a six-month engine and gearbox warranty.

Who are your end users usually? What do they most look for when selecting a luxury car?
Looking at the industry trends, millennials and the youth form the majority of our consumer base. They always aspire to upgrade their lifestyle. They are driven by the desire to own a luxury car that has the latest technology and gives a premium experience. First-time luxury car buyers also make up a substantial part of the consumer base that already has a low- or mid-budget car in possession. In fact, luxury is the first and foremost element buyers look for in the car. The latest technology, with user-friendly features making driving a comfortable experience, also tops the list when purchasing a car. Considering that the new-age buyers want to experience extravagance within their budget, they are in search of value for money.

Have you ever ended up paying back a customer under your 15-day money-back guarantee? Under what conditions is this protocol applied?
Yes, there have been a few incidents. For instance, one of our customers bought an Audi Q5 and later found some issues. In his opinion, it was not up to the mark, which made him anxious. He came back to us and requested us to pay the amount back. As is our policy, we returned each penny. The best part is that after a month, he came back to us and purchased an Audi Q7. Hence, having such policies develops your trust with the end consumer. Another instance was where a customer’s family had an objection to the colour of the vehicle due to their religious beliefs after the son had bought the car for them. The customer wished to return the car and for us to return the amount paid. We checked the car for any mishandling and took it back and returned the amount once we were sure of the car’s condition. However, we don’t have the money-back guarantee if a car has met with an accident after being purchased or if the customer has mishandled the vehicle. Otherwise, a 15-day money-back guarantee is available for all of our customers. We believe that nobody buys a car in order to return it. So by providing the 15-day money-back guarantee, we are giving our customers an assurance that the car is in good condition and that the customer will not face any hassle with the vehicle.

Do you see an increasing demand for luxury cars in India, especially keeping in mind that the luxury segment in India is quite small?
The demand for luxury cars has been rising gradually in India. Considering that people today try to attain a certain lifestyle, they are considering shifting towards luxury cars. There is a certain desire for branded cars where buyers are looking for new models, terrific designs and amazing technology in the same car. These evolving aspirations are responsible for driving the popularity of this segment.

We are also seeing a V-shaped recovery in luxury cars. Why do you think that is?
The V-shaped recovery is due to a combination of factors, from changing consumer behaviour to rising affluent young consumers, local production and more. I believe the demand for luxury cars will only get stronger in the years to come.

How much emphasis do you put on safety in your luxury cars? What are the features?
The pre-owned luxury cars offered by us are integrated with advanced technology to leverage the safety requirements of the customers. Luxury cars nowadays come with smart safety features like rear parking sensors, lane departure warnings, traffic sign recognition and autonomous emergency braking. There are also GPS tracking systems, car alarms, electronic immobilisers, mechanical mobilisers and kill switches in order to avoid any instances of theft.

Like brand new luxury cars, used luxury cars, which cost half of the original price, are also very popular among buyers. Can you throw light on how this affects business for a company like Luxury Ride?
The pre-owned luxury car market has its own set of customers who have value for money, but at the same time, yearn for a premium experience. They want luxury but without disturbing their financial stability. Therefore, the pre-owned luxury car market caters to a different set of consumers who will be driving the demand for the segment.

Would you consider venturing into exotic cars?
Right now, our entire focus is on the pre-owned luxury car segment, where we want to create a niche for the segment in the market.

What is your company’s business model and do you provide any add-on services?
Our company has an omnichannel business model that brings about the confluence of offline and online assets. This is to harness the maximum benefits of both channels. It enables customers to explore through our vast collection of cars online, which also has a provision for physical tours to thoroughly inspect and get the feel of the car before purchasing it. Besides that, we have a provision for doorstep test drive for a hassle-free experience. Some of our prominent services include easy finance and insurance, park and sell service and an in-house service centre.

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Japanese luxury brand Lexus India has introduced a new ‘Exquisite’ grade to its RX 350h line-up, strengthening the model’s presence in the luxury SUV segment.

The new RX 350h Exquisite grade starts at INR 8.99 million (ex-showroom), which goes up to INR 10.09 million (ex-showroom).

The RX 350h Exquisite grade features Lexus’ hybrid system, which combines a highly efficient 2.5-litre inline 4-cylinder engine and high-output motor. It includes a bipolar nickel-metal hydride battery with enhanced performance. On the inside, it gets 10-way power adjusted front seats, heated and ventilated seating for front & rear seats and ambient lighting.

The RX 500h F-SPORT grade is the only Performance Hybrid Electric Turbocharged Luxury SUV in India. The 2.4 L-T HEV on the RX 500h features a front unit integrating a 2.4-L turbocharged engine, motor, a 6-speed automatic transmission and an eAxle with a built-in high output motor driving the rear wheels. The RX 500h features Dynamic Rear-Wheel Steering and DIRECT4 technology for acceleration.

The RX features a Mark Levinson 21-speaker audio system and offers Lexus Safety System+ with Dynamic Radar Cruise Control, Cross Traffic Alert and Safe Exit Assist with Blind Spot Monitor.

Between January and November this year, the RX model recorded 12 percent growth, reflecting rising demand for luxury SUVs in the country. During the same period, SUVs contributed about 40 percent to Lexus India’s overall performance, underscoring the RX’s pivotal role in driving the brand’s momentum.

Hikaru Ikeuchi, President, Lexus India, said, ‘The Lexus RX represents our dedication to luxury, design, performance, and sustainable mobility. As the luxury SUV segment continues to grow, the introduction of the new Exquisite grade allows us to offer guests a wider range of options and features to choose from. This enhancement reflects our continued commitment to expanding our portfolio and elevating the Lexus experience in India, supported by advanced technology and a guest-first philosophy.”

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JSW MG Motor India has announced that its luxury retail channel, MG SELECT, has crossed a triple milestone: reaching 1,000-unit sales, inaugurating its 15th Experience Centre and maintaining the second position in India’s luxury EV market.

The network now encompasses 15 Experience Centres across 14 cities in India, reinforcing the brand's commitment to delivering an exclusive automotive retail journey. The recent inauguration of the 15th store in Jaipur further underscores the brand's ambition to redefine luxury mobility.

The milestone also highlighted sustained market demand for the select portfolio and is a key driver behind the brand’s 32 percent YTD growth in 2025.

The company claimed that the MG Cyberster, India's highest-selling sports car, has a 4–5 month waiting period, and the MG M9 - Presidential Limousine shows strong momentum in the luxury MPV segment. The MG Cyberster is available at an ex-showroom price of INR 7.49 million, while the MG M9 is available at an ex-showroom price of INR 6.99 million.

Anurag Mehrotra, Managing Director, JSW MG Motor India, said, "Our rise to become the second largest luxury EV brand in the country speaks to a singular belief. True luxury is felt in every touchpoint when precision, ambition and care move together. Through MG SELECT we have crafted an ownership world where innovation meets desire and where every interaction feels intentional. We are shaping the next era of electric mobility for India’s most discerning customers, with a commitment that is both bold and deeply personal.”

The MG SELECT Experience Centres are spaces for the brand's flagship vehicles. These venues provide an immersive, gallery-like setting, ensuring the display of these models is the focal point of the customer interaction. The Jaipur showroom, located at Tonk Road near Sanganer Flyover, exemplifies the MG SELECT philosophy of ‘Reimagining Luxury’, featuring spacious, serene, and technologically advanced environments that elevate the car buying journey.

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Maruti Suzuki India has been awarded a 5-star Bharat NCAP safety rating for its e Vitara, marking a moment for the company's electric vehicle strategy.

The e Vitara is built on Suzuki’s Heartect-e platform designed for electric vehicles to deliver strength, structural rigidity and advanced high voltage protection. The ‘Made-in-India, Made-for-the-World’ e Vitara is designed and tested for temperature conditions across the world, ensuring performance from as high as 60deg Celsius to as low as -30deg Celsius. The model is offered with 49 kWh and 61 kWh battery options.

Nitin Gadkari, Minister of Road Transport and Highways of India, said, “Congratulations to Maruti Suzuki for achieving 5-star Bharat NCAP in both adult and child occupant protection for their e Vitara. I am especially glad that Maruti Suzuki has shown real leadership in providing 7 airbags as a standard across all variants of the e Vitara.”

Hisashi Takeuchi, Managing Director & CEO, Maruti Suzuki India, said, “The 5-star Bharat NCAP rating for e Vitara, our first Battery Electric Vehicle, is a moment of immense pride for all of us at Maruti Suzuki. Using the Bharat NCAP 5-star rating, we will export the e Vitara to more than 100 countries of the world. Bharat NCAP’s globally benchmarked stringent vehicle test protocols have been a catalyst in empowering customers to make informed decisions. I thank the Minister Gadkari, the officials in his Ministry and test agencies for their rigorous efforts and commitment in shaping India’s journey towards safe mobility.”

The e VITARA’s body structure uses more than 60 percent ultra-high tensile and high-tensile strength steel. Its battery protection system incorporates a structural design with an energy-absorbing battery pack mounting structure.

Key safety features include 7 standard airbags (including the Driver's knee airbag), Level 2 ADAS (Automatic Emergency Braking, Lane Keep Assist, Adaptive Cruise Control), Hill Hold Control, ABS with EBD and Brake Assist, Electronic Stability Program (ESP) and a 360-degree Surround View Camera.

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Mahindra has marked a major milestone in its nationwide electric vehicle (EV) infrastructure expansion with the inauguration of its first dealership-based ultrafast charger – a 180 kW Charge_IN station.

This is the first of many such installations planned across Mahindra dealerships, forming a key pillar of the company’s commitment to building India’s ultrafast charging network.

This initiative scales up Mahindra’s Charge_IN ecosystem, complementing the 250 highway fast-charging stations already announced. The new 180 kW ultrafast chargers will enable EV users to charge quickly and conveniently at strategically located dealerships across the country, with 24x7 on-ground support.

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