Ola E-Scooters – Will The Ride Be Enjoyable?
- By Dr M Rammyaa and Dr K Rajeshwari
- September 02, 2021
The rising impact of carbon footprint and deterioration of air quality have been major concerns across the globe. The state and central governments have introduced various subsidies to reduce vehicle emissions. As sustainability goes mainstream, automobile companies are investing heavily in electric vehicles that are environmentally friendly. Multinational ride-sharing company Ola has recently launched its ‘e-scooter’, and this would be a welcome move. Ola has strategised the right product, the right promotion – all at the right time. Digital access, big boot space, keyless, fast charging… all go into the right product, the Ola e-scooter! Tweet by tweet, Ola has generated excitement from ground zero till launch. Why will customers buy Ola e-scooter? How it is beneficial to the environment? Two variants, 10 colours, all contributing to the right promotional vibes! Its timing is also perfect – people have become more conscious about the environment during the pandemic.
But are these points enough? Ola’s long-term success will depend on numerous other factors such as the right price, the right supply chain configuration and formulating the right strategy to reach the target audience.
What’s the right price?
India is a price-sensitive market. The key challenge in front of Ola is to provide a new experience at an affordable cost. The majority of the two-wheeler population falls into the middle-income group segment. This segment of consumers primarily looks for a fair economical price while buying any new product. In 2021, two-wheelers sales reached 151.19 lakh units (IBEF, 2021). Scooters are available in India at a price range of INR 40,000 to INR 130,000. Ola S1 and S1 pro are priced at INR 99,999* and INR 129,999*, respectively. (*Prices may vary according to region and subsidies). The average price of a scooter today for the middle-class segment is between INR 50,000 and INR 70,000.
What’s the right Supply Chain Configuration?
The company must get its supply chain intricacies right as this important driver increases the cost. Ola is going to deliver directly to the customer. The direct model benefits Ola in the short run in reducing the advertising and overhead costs, eliminating dealership costs and working closely with consumers. Consumers also benefit from the closeness and individual care they receive from direct sales. On the manufacturing side, the direct model cuts out intermediaries, and they can follow lean inventory and save inventory costs. But the company should look holistically and balance inventory costs along with the transportation costs in the long run. Transportation costs (especially outbound costs) will be more in the direct model. Ola must learn from its previous experiences in this regard and focus on the after-sales service and support space. It’s easy to persuade the customers to buy, but the experience thereafter needs to be good too.
What’s the right strategy to reach the customers?
Understanding the mobility landscape and focusing on the right strategy to reach the target audience is one of the most important aspects of the business continuum.
The changing mobility landscape
The automobile industry is evolving fast and technology has brought a remarkable shift in manufacturing, assembling products, processes and the way we drive thanks to Industry 4.0 revolution – Internet of Things (IoT), Artificial Intelligence (AI), Machine Learning and Robotics applications. The technology revolution in the global automotive sector is known as the CASE (Connectivity, Autonomy, Shared mobility and Electrification) technologies (Deloitte, 2020). Staying relevant and up-to-date on contemporary technological innovations is key for the automobile industry.
With every passing day, new challenges and opportunities emerge.
1. Supply chain disruptions: The extended Covid-19 pandemic unequivocally affected the Indian automobile industry which was just surviving with a reverse gear in demand. During March-July 2021, the industry witnessed colossal interruptions due to semi-conductor chip shortages.
2. The transition from BSIV to BSVI emission norms: This is one of the pressing challenges that the automobile industry is facing. With changes in government regulations, it becomes difficult to sell old BSIV vehicles. This has led to a rise in the inventory of BSIV vehicles.
3. Non-Banking Finance Corporation (NBFC) Liquidity Crisis: NBFCs have been a major strength of the automobile industry as they are the key lenders for financing automobile purchases in semi-urban and remote villages where credit accessibility from the banks is normally difficult. NBFC’s liquidity crisis severely crushed many sectors, and the automobile industry is one of the major ones that it took a high toll on.
4. Urbanisation: Urbanisation poses another challenge for the automobile industry. Availability of other car rentals and non-availability of parking space in the metropolitan cities has made individuals defer their vehicle purchasing decisions.
5. Rising fuel cost: Change in GST-related tax structure, volatility in fuel prices, increased interest rates and insurance premium resulted in a steep sales drop of two-wheelers and four-wheelers. The Insurance Regulatory and Development Authority (IRDA) revised its insurance standards in September 2018, which resulted in increased insurance costs for two-wheelers and passenger vehicles (PV).
6. Growing demand for alternatives: Due to Covid-19, people may switch to personal mobility instead of shared mobility as a safety measure. Service-based models such as rental cars, pay-as-you-go models may kick-off.
Focus on the right positioning strategy
Arriving at the right positioning strategy involves recognising users’ distress areas and addressing them, in addition to providing them with key benefits.
Identifying the appropriate consumer segment is critical. Analysis of the current micro, macro-environment, market conditions, competition and economic swings is important, but the focus should be more on categorising consumers who have a high probability of purchasing e-vehicles. This entails understanding the consumer’s lifestyles, values, attitudes and buying behaviours. For instance, studying different generations provides a clear understanding of consumption behaviours during a particular period and how it differs across other age groups. It helps to appreciate how diverse formative habits, experiences and lifestyles relate to the ageing lifeycle. Usually, a generation refers to groups of people born over a span of 15 to 20 years, such as the Millennial generation. There is no definite start and end date for Millennials. Those who were born after 1980, i.e. between 1981 and 1996, are widely considered as Millennials (Pew Research Centre, 2019). The rise in the income level of Millennials and a higher variety of choices changed the mobility landscape. These particular segments dominate in terms of size as a result of a growing middle-upper class and a young populace. The evolution of the technology revolution also changed the way Millennials drive and their preference for mobility. Millennials are more conscious of being environmentally friendly; they prefer walking or using public transport due to affordability as compared to huge purchase and maintenance cost in owning a vehicle. Unlike the elder cohorts, many of the Millennials do not want to own a car; instead, they prefer scooters and shared mobility. (Deloitte,2019)
Recognising consumers’ distress points
Spotting the consumers’ pain points early will pave way for smooth penetration in the long term. For example, it takes two minutes to fill the fuel, but what about charging? Unlike conventional two-wheelers, consumers need to spend additional time for charging. Though consumers can charge in-home, Ola is also planning to put up hyper charging stations across the country to reduce the anxiety of riders.AI and customisable digital screens make consumers remain always connected, but there’s a flip side to it too. These digital screens and music apps will distract the riders during rides. Limited (two) variants, charging time, battery replacement cost anxiety and technical issues in sharing apps would also pose as shortcomings in the current options. Identifying consumers’ distress points with the current options may reveal opportunities on how to position the Ola e-scooters. Based on that, the company can create a tailored user content that will result in a greater possibility of converting them as brand evangelists for Ola e-scooters so that they will share their wonderful experiences with the public at large.
The Ola e-scooter is a potential disruptor in the mobility space. While there is a lot of excitement and eagerness to embrace the product, the organisation has to put in place a sound strategy in order for us to enjoy the ride!
References:
1. https://www.ibef.org/industry/india-automobiles.aspx assessed on 15th August 2021
3.https://www.pewresearch.org/fact-tank/2019/01/17/where-millennials-end-and-generation-z-begins/
VinFast Signs Letters of Intent With Over 50 Two-Wheeler Dealers In India
- By MT Bureau
- October 08, 2026
Vietnamese automotive company VinFast has signed Letters of Intent (LoI) with its first group of over 50 e-motorcycle dealer partners in India, establishing a distribution footprint across 15 states and 34 cities. The agreement was finalised at VinFast’s manufacturing facility in Hai Phong, Vietnam, during a delegation visit by Indian retail partners.
As per the terms, VinFast and its retail partners will open showrooms in locations including Delhi NCR, Rajasthan, Punjab, Madhya Pradesh, Chhattisgarh, Uttar Pradesh, Maharashtra, Gujarat, Karnataka, Telangana, Tamil Nadu, Kerala, Andhra Pradesh, West Bengal and Odisha. The initial expansion target focuses on commercial centres with high two-wheeler adoption rates as part of the manufacturer's network setup.
Vo Thi Cam Tu, Managing Director of VinFast E-Scooters Overseas Market, said, "India is one of the most important markets in VinFast's global growth story, and this partnership reflects the scale of ambition we hold for the region. As we expand our presence across markets worldwide, India stands out for its scale, its growing demand for electric mobility, and the opportunity it offers to redefine mobility. This LoI signing demonstrates our long-term commitment to India, as well as our expectations and confidence in the vast scale and potential of the market."
Anurag Saxena, Chief Executive Officer of VinFast India E-Scooters, said, "Partnering with more than 50 dealer partners across 15 states and territories and 34 cities marks the beginning of our journey to bring VinFast e-motorcycles across India. Alongside, we are also building charging infrastructure and strengthening after-sales services to ensure that customers across these locations receive the support they need throughout their ownership journey."
The company entered the Indian market in 2025 with electric car manufacturing and distribution operations. The latest agreement represents VinFast's first dedicated retail network for electric two-wheelers in India, where two-wheeler registrations reached 21.41 million units in fiscal year 2025-2026, with electric models accounting for 6.54 per cent of total sales.
Honda Motorcycle & Scooter India Launches XR300 L A And XR300 Rally Motorcycles At INR 183,000
- By MT Bureau
- October 07, 2026
Honda Motorcycle & Scooter India, one of the leading two-wheeler manufacturers in the country, has announced pricing and opened bookings for the Honda XR300 L and Honda XR300 Rally. The announcement follows the initial unveiling of both models in July 2026 as part of the company's product expansion plans.
The XR300 L is priced at INR 183,000 ex-showroom Bengaluru, while the XR300 Rally is priced at INR 208,000 ex-showroom Bengaluru. Effective from 5 October 2026, bookings for both models have opened across the manufacturer's BigWing dealership network and online platform for a reservation amount of INR 5,000.
Both motorcycles are powered by a 293.5cc air-cooled engine equipped with an oil cooler; both variants come with torque control systems, rear suspension setups, front and rear disc brakes, switchable dual-channel ABS and an assist slipper clutch.
The XR300 L is designed for mixed city and off-road use and is offered in Extreme Red and Shasta White colour options. The XR300 Rally features bodywork designed for wind protection during long-distance riding, along with a TFT instrument cluster with smartphone connectivity.
The Rally variant is available in Extreme Red and True Black options. Both models form part of the manufacturer's domestic production initiative for local and export markets.
Triumph Motorcycles Introduces Bonneville T40, T40 Black And T4 Models In India
- By MT Bureau
- October 06, 2026
Triumph Motorcycles, one of the leading premium motorcycle manufacturers, has expanded its lineup in India with the launch of the Bonneville T40, T40 Black and T4 models, with pricing starting at INR 279,999 ex-showroom, Delhi, while the latter is priced at INR 254,999 ex-showroom, Delhi.
The new models feature traditional styling elements, including a teardrop fuel tank, round headlight, twin rear shock absorbers and spoked wheels with aluminium rims. The motorcycles are available in two-tone schemes with hand-painted coach lining and peashooter silencers. The bikes offer an accessible ergonomic setup, featuring a low seat height that can be reduced to 770 millimetres with an accessory seat.
All three variants are powered by a 350cc iteration of Triumph's TR Series engine. The engine produces 29 PS of power at 7,000 rpm and 31 Nm of torque at 5,500 rpm, tuned to deliver low-end torque and a distinct exhaust note.
The T40 and T40 Black feature a four-inch circular TFT instrument display with smartphone connectivity, including map navigation, phone and music controls. The models also come equipped with five ride modes, cruise control, cornering ABS and cornering traction control. The Bonneville T4 includes a colour LCD with turn-by-turn navigation, selectable ride modes, and dual-channel ABS.
Steve Sargent, Chief Product Officer, Triumph Motorcycles, said, “The Bonneville is one of the most significant motorcycles in Triumph's history, so introducing a new model carrying that name comes with a responsibility to get it right. From the outset, our ambition was not simply to create a smaller Bonneville, but to create a motorcycle that delivers the style, character and ownership experience riders expect from a genuine Bonneville. Bringing that experience to more riders is strategically important for Triumph, particularly as lower-capacity motorcycle categories continue to grow around the world."
"Working closely with Bajaj, we challenged ourselves to retain the details and qualities that make a Bonneville special, from the proportions and finish to traditional touches such as hand-painted coach lining, while also introducing a level of technology and rider-focused innovation not previously seen in this category. The result is a motorcycle that stays true to the values that have defined the Bonneville for generations while opening the experience to even more riders.” Sargent added.
The company has begun online bookings for the motorcycles starting 7 October 2026. Deliveries for the Bonneville T40 and T40 Black are scheduled to begin in the second week of November 2026, while deliveries for the Bonneville T4 will commence in the second week of January 2027.
Aprilia India Introduces SXR GT Scooter Lineup Starting At INR 109,999
- By MT Bureau
- October 06, 2026
Aprilia India has launched its SXR GT scooter lineup, introducing the SXR GT 125 hp-e and SXR GT 175 hp-e models to expand its product offerings in the country. The SXR GT 125 hp-e is priced at an introductory rate of INR 109,999 ex-showroom, Maharashtra, while the SXR GT 175 hp-e is priced at INR 129,999 ex-showroom, Maharashtra.
The scooters are powered by air-cooled single-cylinder engines. The 124.45 cc engine produces 7.8 kW of power at 7,400 rpm and 10.4 Nm of torque at 6,200 rpm, while the 174.7 cc engine delivers 9.76 kW at 7,200 rpm and 14.14 Nm of torque at 6,000 rpm.
Both scooters feature three valves per cylinder, electronic fuel injection, electric starting, and compliance with BSVI OBD II Stage B regulations and E20 fuel blends. The chassis setup incorporates 14-inch wheels fitted to both models.
Suspension is handled by telescopic front forks and a dual-effect hydraulic shock absorber with five-position adjustability at the rear. Braking relies on a 220 mm front disc brake paired with a 140 mm rear drum brake, with the 125 cc variant utilising a combined braking system and the 175 cc variant employing an anti-lock braking system.
The SXR GT 125 hp-e is available in Matte Black, Glossy Azzurro, and Glossy White colour finishes, while the SXR GT 175 hp-e comes in Metallic Blue, Matte Black and Matte Green. Both models have gone on sale across Aprilia dealerships in India.
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