Euler Motors, an electric vehicle OEM has announced the launch of Euler Prime – an on-the-spot support solution aimed at maximising uptime for its commercial EV customers across 45 Indian cities. The initiative is designed to address a key pain point in last-mile electric mobility: vehicle breakdowns and associated business disruption.

Prime introduces rapid-response teams deployed by bikes and vans to deliver on-site repairs or assistance, promising arrival in as little as 90 minutes within urban areas. For breakdowns outside city limits and on highways, resolution times are projected within four to five hours, subject to distance and logistics.

The launch will begin in Delhi, Gurgaon, Noida, Lucknow, Kanpur, and Patna, with plans for expansion to more cities. The annual maintenance contract and paid support options offer flexibility for both new and existing customers.

A central pillar of Euler Prime is 'Shepherd,' the company’s proprietary vehicle intelligence and telematics platform. Shepherd combines live diagnostics, remote monitoring, and predictive maintenance, serving as a digital backbone for rapid interventions. The platform is designed to detect potential faults before breakdowns occur, facilitating informed and data-driven service dispatch.

“By combining on-ground rapid response with the intelligence of our Telematics—Shepherd platform, we are ensuring that vehicle uptime is maximised and disruptions are minimised,” said Ashish Tandon, Global Head of Customer Excellence, Euler Motors. The backend enables real-time connectivity between vehicles, service teams and operations, centralising data to accelerate incident resolution.

Euler’s new solution is positioned as more than just a roadside assistance benefit; it is an ecosystem play intended to integrate product, service, and operational assurance. Prime teams are staffed by trained personnel to provide not only repairs but comprehensive support for breakdown incidents, aiming to convert service into an enabler of productivity and profitability.

The company calls Prime ‘a pre-emptive, real-time support solution.’ By delivering mobile response capability, Euler is addressing challenges faced by commercial EV fleets operating in dense urban zones as well as in less-served highway corridors.

Support is automatically included for annual contract holders, while existing owners can enroll on a paid basis. The target is clear: to deliver timely interventions that counteract the risks of business interruption and help fleet operators retain confidence in electric mobility as an everyday solution.

The latest launch underscores a larger strategy: EV ownership must be supported by responsive systems that deliver convenience and reliability. Euler’s statement, “We shall never leave you on the road, alone,” spotlights this commitment to customer reassurance.

The deployment of Prime across urban and peri-urban centres may influence competing OEMs to strengthen real-time support and telematics integration. For the evolving EV ecosystem in India, services that prioritise uptime, predictive maintenance, and seamless user experience will likely define customer retention as the sector matures.

Comments (0)

ADD COMMENT

Link Copied!

Lusso Designs India, a vehicle customisation company and part of Arpanna Group of Companies, has opened its first flagship experience centre in Mumbai.

The facility will function as a showroom and design atelier, displaying vehicles and components such as alloy wheels and upholstery. Lusso Designs is collaborating with designer Dhanesh Chheda of Just Men for this venture.

The company operates production hubs in Pune and Dubai and caters to brands such as Rolls-Royce, Bentley, Lamborghini, Aston Martin, Porsche, Range Rover, Mercedes-Benz, BMW, Audi, Tata Motors, Mahindra & Mahindra, Kia India and Hyundai Motor India.

Pratik Malkan, Chairman, Arpanna Group of Companies, said, "For over five decades, our Group has been built on the belief that enduring businesses are created by combining craftsmanship, innovation and an uncompromising commitment to quality. Lusso Designs represents the natural evolution of that philosophy into the luxury mobility space. India today is witnessing a new generation of discerning consumers who seek experiences that are deeply personal and globally benchmarked. With Lusso, we are not simply introducing another automotive customisation brand—we are creating an ecosystem where design, engineering and craftsmanship come together to redefine luxury ownership for the Indian market and beyond."

Vihaan Malkan, Director, Lusso Designs, said, "The inauguration of our flagship experience centre in Mumbai marks the beginning of a new chapter for the luxury automotive ecosystem in India. Over the past five decades, our group's legacy has been anchored on absolute discretion, precision engineering, and uncompromising quality. Through this experience centre, we are seamlessly fusing international luxury benchmarks with local design sensibilities. We are empowering discerning Indian vehicle owners to realise their ultimate vision of ultra-luxury, personalised comfort, and sustainable design, transforming their vehicles into a true extension of their individual identity."

The new facility is designed for vehicle customisation, offering services ranging from interior overhauls to the integration of materials.

Comments (0)

ADD COMMENT

Link Copied!

Tropicool Autotronics has unveiled its 360deg Around View Monitoring (AVM) System for commercial vehicles at the Prawaas 5.0 exhibition in India. The system is designed to improve driver visibility and eliminate blind spots.

It provides a bird's-eye view using four HD cameras, offering dynamic guidelines for parking and reversing. The system features automatic camera switching based on vehicle movement and multi-channel recording. The architecture is built to support future safety applications and is designed for buses, trucks and commercial vehicles.

Khushboo Shinagare, CEO, Tropicool Autotronics, said, "Commercial vehicle safety is evolving rapidly, and visibility is one of the biggest challenges drivers face every day. Our 360deg AVM System empowers drivers with complete situational awareness, reducing blind spots and improving passenger and pedestrian safety. We are delighted to introduce this solution at Prawaas 5.0 and support India's vision for safer, smarter mobility."

This launch expands the company’s portfolio, which includes vehicle electronics, parking assistance and passenger systems.

Comments (0)

ADD COMMENT

Link Copied!

Maruti Suzuki India, the country’s largest passenger vehicle manufacturer, has attained a new milestone of having a total of 6,000 service touchpoints across India with the opening of a new facility in Kozhikode, Kerala. The company’s service network now operates in over 3,000 cities and towns.

The new workshop in Kozhikode covers 1,820 square metres and includes service bays, body repair bays and electric vehicle charging and service capabilities.

Hisashi Takeuchi, Managing Director & CEO of Maruti Suzuki India, said, “In automobile business, along with the product, the convenience of quality service support is essential to enhancing a customer’s vehicle ownership experience. As our customer base continues to grow, we are equally focused on expanding our service network to provide greater convenience and peace of mind to customers. The inauguration of our 6,000th service touchpoint reflects this commitment. I would like to thank our dealer partners and service team, as together we have accelerated workshop activation and added our most recent 1,000 touchpoints in just around two years. Going forward, we will continue to strengthen our service footprint, and in FY 2026-27, we plan to add about 500* service touchpoints across the country.”

The company’s service network includes workshops, sales and service points, rural workshops and mobile service units. Maruti Suzuki also provides digital tools for customers, such as the Maruti Suzuki App, an AI-powered virtual assistant called S-Assist and vehicle health assessment documents.

In the 2025-26 financial year, Maruti Suzuki opened 502 service touchpoints and recorded 28.4 million vehicle services.

Comments (0)

ADD COMMENT

Link Copied!

Tesla has inaugurated a destination charging station at Nexus Select Citywalk in New Delhi. The site features six 11 kW AC destination chargers located in the P1 parking area. This addition brings Tesla's total in India to 6 charging stations, comprising 20 superchargers and 20 destination chargers.

Alongside the charging site, Tesla has opened a pop-up store at the mall, which operates from 6 July to 10 July between 11 AM and 9 PM. Visitors can view the Model Y L and the 2026 Model Y Premium Rear-Wheel Drive.

The Model Y L is a six-seat SUV with a cargo capacity of 2,539 litres and a range of 681 km. Pricing for the Model Y L begins at INR 6.19 million, with monthly EMIs from INR 49,990 and a down payment of INR 650,000.

The 2026 Model Y Premium Rear-Wheel Drive seats five passengers, offers 2,138 litres of cargo space, and provides a range of 500 km. It is priced at INR 5.08 million, with EMIs starting at INR 39,990 and a down payment of INR 650,000.

Comments (0)

ADD COMMENT

Link Copied!