By T Murrali

In a few weeks from now, customers in India will have yet another choice of not only a new SUV but also a new brand, though it has been around elsewhere for over a century. The entry of the brand Citroen, now part of Stellantis, is made through C5 Aircross SUV that the company claims to be developed for Indian customers, with comfort as its key philosophy encapsulating the ideas of practicality and versatility to make driving and travel enjoyable.

According to the company, C5 Aircross SUV is introduced in India after rigorous testing of the vehicle for over 2.5 lakh kilometres in different terrains and varied weather conditions across the country. Globally, the brand is illustrated by its unique comfort signature accomplished by five key objectives of the brand’s advanced comfort, illustrated in the new vehicle. These include flying carpet effect - for cushioning the discomfort from road bumps through the progressive hydraulic cushion equipped suspension system, exclusively developed by the vehicle maker. 

Comfortable interiors – for a stress-free travel environment the design cocoons the occupants in comfort with acoustic windscreen & front window glasses, advanced comfort seats with memory foam. It offers panoramic life with brighter and airier cabin and panoramic (only in the top-end variant) sunroof. Intuitive Technologies - to simplify life onboard through its offerings including grip control system with multiple drive surface options, blind-spot monitoring system, park assist feature which enables parking of the car with only the brake and accelerator control while the car steers itself. Besides, the engine stop & start function help conserve fuel. It has a 12.3-inch digital driver display, a 8-inch infotainment touchscreen with phone mirroring function. All these are fuelled by the 2.0-litre diesel engine and 8-speed automatic transmission with shift and park by wire control, giving a comfortable drive.

Well, does the car offer all that the manufacturer has promised? To check this out, we took a spin yesterday on a stretch with has the mix of traffic, a reasonable rough-patch and a highway. 

Though a host of technologies offers the occupants’ comfort, the prime amongst them is the progressive hydraulic cushions, which is different from the suspension system in other cars in the same segment or below. These specialised suspension systems are primarily used in high-end cars, and the speciality is that, unlike the conventional suspension system having shock absorbers, springs, and mechanical stops, the system offered by Citroen has two progressive hydraulic cushions – one at the top and the other at the bottom – for rebound and compression. While driving on normal surfaces, the shock absorbers and springs control vertical movement without progressive hydraulic cushions. In potholes and rough patches, the shock absorbers and springs work together with the progressive hydraulic cushions. As they are located at both the ends of the vehicle’s suspension travel, they help cushion slow movement more gradually than a conventional mechanical stop. In the conventional system, the absorbed energy is partially returned, giving discomfort to the vehicle’s occupants. In the case of progressive hydraulic cushions, the absorbed energy is dissipated due to dual hydraulic cushions, eventually delivering ‘magic carpet ride’ for the C5 Aircross. Besides, specific design, structural bonding and seats amply the comfort inside the car.

The first impression that the car gives when onboard is the feeling of comfortable seating for the driver and other occupants. A thick, textured foam flown over the high-density foam, at the surface, makes the seat really comfortable. Three separate seats are provided in the rear with individual tracks to move forward and backwards. In addition to seats, clear outside view for the driver that is accentuated by the cut-glass beyond the C-pillar.

The clean dashboard with the infotainment system gives a nostalgic feeling of a component system or deck with turntable, amplifier and cassette player sandwiched between two towers of speakers boxes. There is enough storage in the car – about 36 litres, in addition to 580L boot space; 720L when the rear seats moved forward and 1,630L with the modular rear seats folded away. The boot can be opened by moving your foot under the rear bumper and close with the touch of a button.

Citroen has gone one step ahead in providing even aircon controls in the touchscreen. Though it may be a good innovation to remove cluster of knobs from the dashboard, it may not give the touch and feel of the knob, which does not need the attention of the driver to divert it to control, while is it not the case in the touch screen.

The DNA of an SUV is to take varied and challenging surfaces in its stride. The Citroën C5 Aircross SUV does precisely that with grip control, which provides secure traction in all conditions, through five modes – standard (ESC), snow, all-terrain (mud, damp grass, etc.), sand and traction control off – that you can select instantly using a dial on the centre console. Besides, it has hill descent assist feature.

The exterior looks are different and pleasing, which makes the vehicle a head-turner. The feminish looks may attract many women customers as they would like to be behind an SUV’s wheels. 

Though the company claims that the vehicle is meant for India, it was not evident on several fronts:

1. Like the other European and American vehicles, the C5 Aircross maintained the turn indicator lever on the left and the wiper on the right.
2. The bonnet opening lever is placed near the door hinges of the left-hand side. This is very difficult while entering star hotels and other secured areas as they expect to open the bonnet for security checks. While driving alone, the driver has to either step out and go to the co-passenger side, open the front door, lift the lever or he or she may have to seek others help to open it.
3. The vehicle is assembled at the company’s Chennai plant with SKD kits that comprise painted body shells. The kit includes even tyres, seats and battery, that can be easily localised. These will inflate the cost.

Still the new brand - Citroen and its new SUV C5 Aircross can make it in the Indian market provided it is prices aggressively. (MT)

NB: See detailed story in March-April 2021 edition.  

Spinny, a leading platform for buying and selling vehicles, has launched a new brand campaign ‘God Promise’, which features Indian cricket legend Sachin Tendulkar, who also happens to be an early investor in the company.

The God Promise campaign with the message ‘Trust us – we mean it’ aims to reiterate that the used vehicles sold on the platform come with a peace of mind assurance, which includes 3-years warranty with Assured+, over 10,000 model availability, 5-day moneyback guarantee and a best price guarantee for both buyers and sellers.

Sachin Tendulkar, "This campaign clicked with me because it's rooted in something I’ve always believed in – trust must be earned and honoured. With ‘God Promise,’ Spinny isn’t just making a statement. They’re making a stand—for simplicity, sincerity, and joy in car buying and selling.”

Niraj Singh, Founder & CEO, Spinny, added, “Sachin has always stood for excellence and trust – values that are deeply embedded in Spinny’s DNA. ‘God Promise’ is simply a reflection of that. We're turning those values into a clear, public commitment. This isn’t just a campaign built on specs and stats – it’s just an extension of how we work. With him as both the face and a strategic investor in Spinny, trust and quality aren’t claims – they’re givens. And that, to us, is the ultimate assurance.

Tanya Mahendru, Creative Director, added, “With Sachin as the face of the brand, god promise was the most natural derivative.”

Mumbai-based automotive major Mahindra Group has rejigged its top leadership team to further strengthen the company’s market position.

The company has announced that Hemant Sikka, currently President of Farm Equipment Sector will take over the role of MD & CEO of Mahindra Logistics. He will succeed Ram Swaminathan who has stepped down to pursue other professional interests.

Furthermore, Veejay Nakra, currently President Automotive Division, has been appointed the President for Farm Equipment Business (FEB), which is among Mahindra’s large and profitable businesses with a ROCE of over 60 percent. The company sees huge opportunity to further grow the business and expand globally. He will continue to report to Rajesh Jejurikar, Executive Director & CEO, Auto & Farm Sector, Mahindra & Mahindra .

In addition, R Velusamy, currently, President Automotive Technology and Product Development, will take on the role of President of the Automotive Business (AB). He will be tasked to prepare the Automotive Business with technology innovation and lead opportunities for growth in domestic as well as global markets.

Mahindra has announced that it will now integrate the SUV and LCV (less than 3.5 tonne) business under one leadership to make the business more agile and collaborative, from engineering products to faster time to market. He will also report to Jejurikar.

Dr Anish Shah, Group CEO & Managing Director, Mahindra & Mahindra, said, “These leadership changes ensure that we have strong, proven leaders at the helm of our key businesses. Their experience will enable us to drive significant growth and create greater value for our customers and shareholders. We thank Ram for his contributions to the company, and wish Hemant, Veejay, and Velu the very best for the journey ahead.”

Hyundai Motor India, a leading manufacturer of passenger vehicles in the country, has has announced that every second vehicle it sold in India came with a sunroof.

The company shared that in FY2025, 53.2 percent of the Hyundai vehicles sold in the country was equipped with sunroof, what’s more the share of SUVs also increased to 68.5 percent from the earlier 63.2 percent a year ago.

At present, sunroof is offered as an optional feature in 12 out of 14 models in the Hyundai Motor India portfolio, which includes the Exter, Venue, Creta, Alcazar, Tucson Verna, Aura, Grand i10 NIOS, i20 and the Ioniq 5.

On the other hand, the demand for ADAS-equipped models grew to 14.3 percent from 6.7 percent a year ago.

Tarun Garg, Whole-Time Director and Chief Operating Officer, Hyundai Motor India, said, “FY2024-25 has been a landmark year for Hyundai Motor India. The fact that two out of every third vehicle sold by us in India was an SUV is a testament to our deep understanding of Indian customers and our commitment to delivering innovation, safety and style. The doubling of ADAS variant contribution and growing popularity of sunroof-equipped models reflects the rising aspirations of our customers and their readiness to embrace global technologies. We shall continue to march forward with a focus on customer delight, offering products that are future-ready, feature-rich, and engineered for India.”

German luxury car brand Mercedes-Benz India has expanded its footprint in the southern market with the inauguration of three new state-of-the-art facilities across Bengaluru and Hyderabad, reinforcing its customer-centric ‘Go to Customer’ strategy.

In Bengaluru, the luxury carmaker opened a sprawling 2S (Sales & Service) facility with a Delivery Bay by long-standing partner Sundaram Motors on International Airport Road. The 47,000 sqft facility, built to Mercedes-Benz’s global MAR20X luxury retail standards, features 10 dedicated service bays, a Premium Aero Hub and a Mercedes Cafe. It also offers fast EV charging and quick repair zones, enhancing convenience and sustainability.

Hyderabad saw the addition of two new 2S facilities. Mahavir Motors inaugurated a 39,000 sqft outlet in a high-net-worth residential area near the city’s growing IT corridor. The facility, equipped with 19 service bays, combines digital interfaces with personalised service zones and eco-friendly features.

Landmark Cars also launched a new 12,000 sqft service centre in Hyderabad with six service bays. The facility offers specialised vehicle servicing, body paint work and Premier Express service for priority customers.

These openings mark a significant investment in customer engagement and service infrastructure in key southern metros, aligning with rising aspirations and demand for luxury vehicles in India.

Santosh Iyer, MD & CEO, Mercedes-Benz India, said, “We are delighted to inaugurate 3 state-of-the-art luxury facilities in Bengaluru and Hyderabad, reaffirming our commitment to delivering the best customer experience and deepening our presence in these key markets. These modern facilities reflect Mercedes-Benz’s vision of offering a world-class luxury retail experience, backed by digital innovation, modern luxury design and personalised customer consultation. We continue to invest in our luxury retail experience, with sharp focus on elevating customer experiences by creating new standards in luxury automotive retail. We are creating desire for the brand not only in emerging markets, but also in key metropolises like Bengaluru and Hyderabad, where Mercedes-Benz has a strong brand presence.”