Orbitsys DMS leverages its cloud-based platform, allowing centralisation of data and remote access to tackle connectivity and data hurdles in the automotive industry.

As the world relies more on technology and data to tackle different situations or to streamline processes, loopholes exist inevitably. Orbitsys leverages its cloud-based platform, allowing centralisation of data along with remote access for the automotive industry to tackle dealerships and hurdles.

“We tackle connectivity and data hurdles in the automotive industry by offering a cloud-based platform. This allows dealerships and OEMs to centralise data, which eliminates scattered systems, creating a single source of trusted data for customer and vehicle information. Moreover, accessing data remotely enables secure, role-based and real-time data visibility across multiple locations, improving decision-making,” informed Harvinder Pal Singh, Chief Business Officer, Orbitsys DMS.

The software services company also tackles challenges pertaining to supply chain management by leveraging cloud-based tools that monitor performance in real-time. “We optimise supply chain management by providing tools for efficient inventory management, order tracking and supplier collaboration. The platform enables companies to monitor supply chain performance in real-time, identify bottlenecks and make data-driven decisions to improve efficiency and reduce costs,” said Singh.

However, in this rapidly changing landscape of digitisation, data security has assumed an important position. Commenting on ensuring data security and privacy in its application, Singh said, “We prioritise data security and privacy in our solutions for the automotive sector by implementing robust security measures such as encryption, access controls and regular security audits by industry-leading security partners. The platform ensures that customer data is protected against unauthorised access and adheres to industry standards and regulations for data privacy.”

Furthermore, as Orbitsys is an ISO certified company, it conducts regular audits and updates the solutions to comply with statutory requirements, ensuring that customers can confidently use their services while meeting regulatory obligations.

When asked how Orbitsys’ technology enhances efficiency and productivity in automotive production and distribution processes, Singh explained, “We improve order accuracy by leveraging real-time customer orders and vehicle inventory data of dealerships that can be shared with manufacturers, enabling them to adjust production plans and reduce the risk of overstocking or understocking at dealerships. Customers can be provided estimated arrival times and updates on vehicle delivery periods. Moreover, efficient service at dealerships, facilitated by our system, can lead to quicker turnaround times for repairs and maintenance, potentially reducing warranty claims and improving customer satisfaction.”

Digital solutions

Some of the specific solutions and services offered by Orbitsys include customer relationship management systems. These comprehensive, pre-configured auto-centric CRM platforms help automotive dealerships manage all interactions and communications with customers, including lead tracking, opportunity management and service requests.

It offers data repository services where a centralised repository keeps all customer and vehicle data, streamlining operations and improving data visibility. The Orbitsys CRM-DMS supports the entire sales process, from lead generation to deal closing, while the after-sales service module helps manage service appointments, track repair work and bill customers. The system can also be integrated with workshop management systems to streamline service operations.

Its inventory management system helps manage inventory levels for parts and vehicles, ensuring that dealerships have the right stock on hand to meet customer demand. It also offers the full range of pre-configured customer feedback programmes that are used by businesses to gauge customer satisfaction.

Besides these offerings, Orbitsys offers a range of mobile apps for OEMs, dealerships and vehicle owners, providing on-the-go access to key information and functionality.

Its vehicle and parts distribution platform for OEMs and dealers offers a comprehensive integration to OEM vehicle warehouse operations and enables on-line vehicle ordering as well as fund-management.

Moreover, the core platform has the capability to connect to any OEM or external system for secure and automated data flows.

The service provider leverages its technological expertise to innovate in the automotive sector by focusing on streamlined dealer business management and cloud-based accessibility. The system offers an all-in-one solution for dealerships, managing various aspects like distribution, sales, service and customer relationship management.

This eliminates the need for multiple disconnected systems and enforces pre-defined processes to ensure data integrity and minimise the possibility of frauds.

“Our platform is designed on pre-defined processes that are enforced with minimal manual intervention so that all reports and insights use trusted data. This attention to process also minimises the possibility of fraud. Moreover, our web-hosted software allows dealerships with multiple locations and brands to access and manage data and operations centrally. This provides real-time data visibility, improving decision making and streamlining processes across the network,” informed Singh.

Answering how Orbitsys contributes to electric vehicle (EV) technology advancements, he said, “We offer features that support EV manufacturers in managing customer relationships, streamlining operations and analysing data. This helps EV manufacturers improve efficiency, reduce costs and accelerate the development and adoption of EV technology.”

Market presence

The service provider has been present in the automotive segment since 1995 and has worked with brands such as Daewoo, Skoda, Isuzu and Benelli in ICE and Amo Mobility and Omega Seiki and Lohia Auto in EV segment. Over 1,700 automotive dealers and workshops have chosen to work with their system so far. “We work closely with the Federation of Dealer Associations in India to engage with dealerships across the country. Orbitsys has been the DMS partner for India’s most prestigious Autocar Awards – created and hosted by India’s most trusted automobile publication, for over six years now,” informed Singh.

He added, “Orbitsys CRM-DMS stays ahead in the rapidly evolving automotive market by continuously innovating its service offerings to meet the changing needs of customers and the industry. We invest in research and development to develop cutting-edge solutions with mobile capabilities that help automotive businesses stay competitive. We actively collaborate with industry partners and engage with customers to understand their challenges and develop tailored solutions that address their specific needs.”

Commenting on long-term goals and vision in relation to the automotive sector, Singh said, “We intend to create a globally scaleable platform that will work across multiple markets. On the technology side, we are actively working on plans for block-chain integration. AI integration will be coming to specific modules on a small scale first and then become an integral part of the system. We will integrate closely with connected vehicle systems to bring the best vehicle ownership experience to customers.

Automotive Test Systems has inaugurated a new EV lab at Amrita Automotive Research and Technology Centre (AARTC), Coimbatore. The AARTC is part of Amrita University, with which Automotive Test Systems has a long standing association. In fact, the AARTC has completed 10 years of operation and has been supporting the industry and academia by helping them to conduct research on various domains including powertrain emission testing, RLDA, vehicle dynamics, NVH, ADAS etc. it has enabled the development of safer, sustainable and reliable products .
A grand affair, the inauguration of the new lab was done by Latha Chembrakalam, Vice President and Head of Technical Centre India, Continental Automotive (Bengaluru), Dr Rmdhas rumugam Sakunthalai, Director, GARC, Rajesh D, Vice President, Volvo Group Trucks Technology, and Bhaktha Keshavachar, CEO, CharaTechnologies.
The new lab houses a 48 kWh electric motor test bench, a battery test lab and a simulation lab as an extension of the existing facility.
Coinciding with the 10th anniversary of the tech centre that Automotive Test Systems and Amrita University are already operating jointly, the inauguration of new lab saw delegates and guests from the industry and academia made it to Coimbatore. 
They also attended a two day workshop on sustainable mobility at the Amrita University, 
The entire CIR team of Amrita University led by Prof. Parameswaran attended the event. The mechanical engineering team led by Prof. Ramesh lend its support in organising the event.
The team of AARTC led by P.N. Prasad, Desigan Murugesan and Prof. Lakshmikanthan C contributed to the success of the event. 
State-of-the-art, the 160 kW test bench and chassis dynamometer in the lab are already being used extensively by the industry for testing and development of electric motors and motor controllers among other electric vehicle components, mentioned Ramanathan Srinivasan, Managing Director, Automotive Test Systems.
                    
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Novus Hi-Tech, a global leader in Driver Monitoring System (DMS), In-Cabin Sensing and Advanced Driver Assistance System (ADAS), is all set to unveil and implement its latest suite of safety solutions for mines, in compliance with Directorate General of Mines Safety (DGMS), on the Eicher Pro 8035 XM mining trucks at the prestigious Bharat Mobility Global Expo 2025, Yashobhoomi, New Delhi.

Specifically designed to address the unique challenges faced in mining operations and other heavy-duty applications, the mining safety suite includes cutting-edge solutions like the Driver Monitoring System (DMS), an AI-based camera system that tracks driver behaviour in real-time to identify and notify drivers in the event of fatigue or inattention. Additionally, the suite features the Auto Dipper System, which automatically lowers headlights to low beam for maximum visibility while minimising glare for other road users, and the Proximity Warning System (PWS), an advanced RADAR system that provides real-time notifications regarding adjacent objects and vehicles.

Live product presentations and demonstrations showcasing how these patent-pending innovations improve operational safety, enhance regulatory compliance and mitigate risks in difficult mining environments will be part of the unveiling event, which will take place on 20 January 2025 at 11:30 am at OD1.1 in front of exhibition hall 2.

Anuj Kapuria, CEO & Founder, The Hi-Tech Group, said, "Our unwavering mission to help fleets achieve zero-accident operations through cutting-edge technologies is exemplified by the Hi-Tech Safe product suite, which has already prevented over 200,000 accidents. Today, we are thrilled to launch a pioneering safety solution specifically designed for mining operations, in partnership with Eicher Trucks and Buses, setting a new standard for operational safety and efficiency."

Leading motion technology company Schaeffler India is showcasing its cutting-edge mobility solutions at the Auto Expo Components Show 2025, a component of the Bharat Mobility Global Expo 2025, in New Delhi. This demonstrates the company's dedication to electrification, digitalisation and sustainable mobility that is suited to the particular requirements of the Indian market. From 18 to 21 January 2025, visitors may interact with the company's specialists and see its cutting-edge solutions at Hall-1, Booth: E5, Yashobhoomi, Dwarka, New Delhi.

Schaeffler India's Vehicle Lifetime Solutions (VLS) business will showcase a range of customer-focused services, market-driven solutions and cutting-edge technology. The solutions and technologies on display will show how the division is focusing to be the best partner for the evolving mobility ecosystem. It will include repair and service solutions for combustion engines, hybrid vehicles and electric vehicles under its well-known brands INA, FAG, LuK, Schaeffler TruPower, and the service brand, REPXPERT.

The display of Schaeffler's cutting-edge automotive solutions, such as the 3-in-1 Electric Axle, which combines the power electronics, motor and gearbox for optimal EV performance, will be another highlight of the show. Furthermore, in partnership with Vitesco Technologies, a Schaeffler Group company, the exhibit will showcase the high-voltage axle drive (EMR4), sensors, controls and actuator solutions from the integrated portfolio. At The Auto Expo Components Show 2025, Schaeffler India reiterates its dedication to helping India's automotive transition.

Micah Shepard, President, Vehicle Lifetime Solutions Asia Pacific, said, “The automotive industry is undergoing rapid change which requires a continuous commitment towards innovation. As trends such as digitalisation and sustainability come into focus in the automotive industry, we are taking a holistic view of the mobility ecosystem to offer comprehensive solutions and create sustainable long-term value.”

Sharad Bhatia, President, Vehicle Lifetime Solutions India, said, “India’s diverse and growing mobility ecosystem demands innovative solutions that are both sustainable and reliable. At Schaeffler India, we combine our global expertise with localised engineering to deliver products that meet these needs. Backed by a robust distribution and supply chain network, our repair and service solutions from Vehicle Lifetime Solutions division offer value across the entire vehicle lifecycle, empowering customers and supporting India’s sustainable mobility ambitions.”

The Indian School for Design of Automobiles (INDEA) and XLRI Delhi-NCR showcased an early example of Indian automotive design at the Bharat Mobility Global Expo 2025. INDEA championed ‘Design in India’ by showing one of the first Indian design initiatives in the automotive space from the late-1970s – a testament to the can-do spirit of automotive start-ups in the country. 

Echoing the Prime Minister's vision of making India a global hub for innovation and sustainable development, and as a tribute to India’s automotive heritage, the booth showcased the Sipani Badal, a pioneering three-wheeled car from the late-1970s. The Badal, with its innovative-for-its-time fiberglass body and unique, individualistic design, represented a bold step in Indian automotive design when it was first unveiled almost five decades ago. Today, it serves as a reminder of the country’s long history of innovation and ingenuity, while highlighting INDEA’s mission to drive innovation and shape the future of mobility.

Visitors at the exhibition also had an opportunity to explore the creativity via the Wacom tablet. Using intuitive software, attendees explored the artistic potential by creating unique designs, which they could print and take home as personalized mementos. 

Reflecting on the event, Director of XLRI Delhi-NCR Dr. K.S. Casimir said, “INDEA’s participation at the Expo highlighted our commitment to nurturing designers who not only innovate but also address the broader societal and environmental challenges of the future. INDEA, with its focus on design excellence, will prepare the students for the future of work. By nurturing creativity and fostering innovation, we are opening new avenues for education and equipping our graduates with the skills they need to thrive in a rapidly evolving world."

INDEA Founder Avik Chattopadhyay added, “The Expo is more than an opportunity to showcase INDEA—it is about inspiring creativity and innovation. The exhibition showcases the remarkable synergy between tradition and innovation, as exemplified by the Sipani Badal and the cutting-edge designs on display. It's a testament to the ingenuity of the Indian spirit and a testament to the future of Indian automotive design."